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Problem with setting up Equipment Calendar/Mailbox in Exchange 2010

Posted on 2014-01-16
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Last Modified: 2015-05-21
Hi

I am trying to set up equipment mailboxs in Exchange to control booking of our company pool cars. What I want is a calendar for each car where a member of staff can send a request in, this would be added as tentative and have to be accepted by a single delegate and then it would go in as a calendar entry/accepted booking once they have accepted it.

I have set up a Test Calendar to test this on but am experiencing problems. These are the options I have selected -

- Under 'Resource General', I have enabled the Resource Booking Attendant
- Under 'Resource Policy', I have set the settings that we want, added the required delegate and ticked to 'Forward Meeting Requests to delegates'
- Under 'Resource Information', I have ticked 'Mark pending requests as Tentative on the calendar'
- Under 'Resource In-Policy Requests', requests that are automatically approved I tried both 'Selected recipients' with no users selected and with only the 'Master' delegate selected. Requests that are subject to approval by a delegate set to 'All Users'.
- Under 'Resource Out-of-policy Requests', set to 'All Users'.

The problem I have is that when a meeting request is sent by a user with the Test Calendar as a resource, it is being automatically approved by the mailbox even though they are not a listed user who's in-policy requests are automatically approved. Also, the delegate entered gets no meeting request forwarded to their mailbox.

I have also tried this with the same settings as above but with the Resource Booking Attendant disabled but this doesn't work either.

Can anyone see what the issue is and if there is anything obvious I'm doing wrong in the setup? The settings in the Mailbox properties seem to be quite straight forward but don't seem to be behaving in the way I think they should..

Thanks in advance.
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Question by:Malc
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Expert Comment

by:EEhotline
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Can you post the result of this command:

Get-CalendarProcessing Test-Calendar | fl

*Edit*: I think you need to turn off the AutomateProcessing, change it from AutoAccept to None.
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by:Malc
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Hi,

I have tried it with the AutomateProcessing both on and off. With it on, it automatically accepts requests even though I have set both no users to be automatically accepted and only the single master delegate to be automatically accepted. With it off, the calendar item seems to go nowhere with it not being added to the resource calendar. The selected delegate doesn't get notified with either setting selected.

This is the result of the command (With AutomateProcessing turned off) -

[PS] C:\Windows\Installer\{4934D1EA-BE46-48B1-8847-F1AF20E892C1}>Get-CalendarProcessing "Pool Car - Demo Car" | fl


RunspaceId                          : 5f7fa16e-9574-4c48-93ec-1500d4a2e996
AutomateProcessing                  : None
AllowConflicts                      : False
BookingWindowInDays                 : 180
MaximumDurationInMinutes            : 7200
AllowRecurringMeetings              : True
EnforceSchedulingHorizon            : True
ScheduleOnlyDuringWorkHours         : False
ConflictPercentageAllowed           : 0
MaximumConflictInstances            : 0
ForwardRequestsToDelegates          : True
DeleteAttachments                   : True
DeleteComments                      : True
RemovePrivateProperty               : True
DeleteSubject                       : True
AddOrganizerToSubject               : True
DeleteNonCalendarItems              : True
TentativePendingApproval            : True
EnableResponseDetails               : True
OrganizerInfo                       : True
ResourceDelegates                   : {bsria.local/BSRIA/Users/Lee Byron}
RequestOutOfPolicy                  : {}
AllRequestOutOfPolicy               : True
BookInPolicy                        : {bsria.local/BSRIA/Users/Lee Byron}
AllBookInPolicy                     : False
RequestInPolicy                     : {}
AllRequestInPolicy                  : True
AddAdditionalResponse               : False
AdditionalResponse                  :
RemoveOldMeetingMessages            : True
AddNewRequestsTentatively           : True
ProcessExternalMeetingMessages      : False
RemoveForwardedMeetingNotifications : False
MailboxOwnerId                      : bsria.local/BSRIA/Resources/Pool Car - Demo Car
Identity                            : bsria.local/BSRIA/Resources/Pool Car - Demo Car
IsValid                             : True
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Expert Comment

by:Gareth Gudger
Comment Utility
Can you upload a screenshot of the Resource In-Policy Requests tab?
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Author Comment

by:Malc
Comment Utility
Hi Diggisaur,

I have attached a screenshot.
Capture.PNG
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Gareth Gudger earned 500 total points
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