Why did Sharpdesk just stop scanning?
Posted on 2014-01-16
I have a user on Windows 7, who has been using Sharpdesk software to scan documents from a Sharp m237 network printer to her desktop. She has had no issues with scanning prior to this problem. When we try to scan to her desktop, it gives an error Unable to access the server.Check server address on device web page.
Everyone else can scan from this printer. I tried to remove her profile from the web access and readd her from the Network scanner tool and it comes up like the scanner is added, but she still cannot scan from the printer.