50 Apple iPads at customer, slow net to our IIS Server? Them or us?
Posted on 2014-01-16
Our customer has 50 Ipads (1st & 2nd Gen), Wifi only, big lunch room setting. All 50 at same time connect to our WebPage for general static information, nothing big in the page's content. Our web server is IIS , Win2008R2, pretty loaded big box Dell T610 Server, 16GB. We are in an adjacent state.
Problem: They are seeing delays/hangs on about 1/2 of the 50 apple ipads, ~ 25 of them. If they cycle the 25 failed ipads they seem to do better the 2nd time around.
We're trying to suggest to customer that their wifi router can't handle the load.
They replied that they have 4 'enterprise' routers each can handle 100 devices. They also mentioned that thay don't have any problems what-so-ever with another website they use aside from us. I'll try to validate these claims.
What might be cause the Apple iPads to choke?
Can someone really load balance Apple Ipads? I guess so maybe by preselecting one of the 4 the Wifi routers under settings Icon.
Could the brand of Router that are using be bogging down some of the Ipads in some way?
We're sort of at a loss to come up with an answer.