alerts for sourceone email journaling not running

Posted on 2014-01-17
Medium Priority
Last Modified: 2014-02-08
im running sourceone email journal for around 4000 users
sometimes if the server gets busy the journaling hangs and stops running
this means a backlog of 1000s of emails in the journal email box.
this also means the journal mailbox grows to a dangerous size
i need to enable some sort of alert to inform me when this happens
i need an alert either on mailbox size or even the amount of mails in the inbox.
or if there is any sourceone alerts im not aware of.
i know i could setup mailbox size alerts, but an alert once a day is no good and to set any more i would need to change the settings for all users which i dont want to do
Question by:dougdog
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LVL 53

Expert Comment

by:Will Szymkowski
ID: 39788172
Take a look at the below link which provides details on how to setup a Transport Rule to auto email an Administrator when any of the quota's are reached.

Configure Mailbox Quota - Email Administrators


Author Comment

ID: 39788214
but a user only gets an email once a day when they have reached their quota
this setting can be increased but only for the complete database which i wouldnt want
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39788263
To accomplish what you are looking for you will need to use some 3rd party product like Exchange Server Monitor by ManageEngine or PFTG Exchange Monitoring which have built in email/monitoring. They both have free trials so you can try both and see which one fits your needs/budget.

Exchange Server Monitor by ManageEngine


PRTG Exchange Monitoring

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Author Comment

ID: 39788274
is there no script or code that will alert several times a day when a mailbox hits a certain size

Author Comment

ID: 39806290

Accepted Solution

dougdog earned 0 total points
ID: 39829246
i used an exchange shell script to report and send an email when the item count in the inbox hit 500

Author Closing Comment

ID: 39843878
this was the solution
nothing else worked

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