Solved

google rejecting emails

Posted on 2014-01-17
9
4,441 Views
Last Modified: 2014-11-12
I recently started using a new domain with office365 exchange online. whenever i send emails to gmail accounts i get the following bounceback:

mx.google.com rejected your message to the following email addresses:
 
emailaddress@gmail.com
 
mx.google.com gave this error:
[207.46.163.185 12] Our system has detected that this message is likely unsolicited mail. To reduce the amount of spam sent to Gmail, this message has been blocked. Please visit http://support.google.com/mail/bin/answer.py?hl=en&answer=188131 for more information. j5si4992043pbs.91 - gsmtp
 
Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept email from certain senders, or another restriction may be preventing delivery.


________________

how can i whitelist my domain with google mail server?

Thank you.
0
Comment
Question by:datatechdc
9 Comments
 
LVL 19

Expert Comment

by:strivoli
ID: 39788269
Is there any special content in the mail you are sending such as signatures with hyperlinks?
Try sending a text formatted mail with a subject and with "Test" (only "Test") written in the body.
0
 
LVL 9

Accepted Solution

by:
dipersp earned 500 total points
ID: 39788292
It's not you, it's Microsoft.  That IP listed in the error above is on a blacklist.

http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a207.46.163.185&run=toolpage

If that link doesn't work, go to http://mxtoolbox.com/blacklists.aspx and enter the IP address.

Open a ticket with Microsoft and give them that information.  Then wait a few weeks for them to look into it.
0
 
LVL 3

Expert Comment

by:Rabih
ID: 39788294
easy.

go to this link and follow the instructions.

click here

good luck.
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 

Author Comment

by:datatechdc
ID: 39789198
the IP is not blacklisted.
0
 
LVL 9

Expert Comment

by:dipersp
ID: 39789215
Are you sure?  Or are we looking at a different IP?

Backscatter is saying they will delist that IP automatically 4 weeks after the the last abuse is seen, so. . .  That's 2/3/2014 per their site.  See the screen shots I included.
Blacklist.JPG
Blacklist2.JPG
0
 

Author Comment

by:datatechdc
ID: 39789234
where did you get that IP from.

shouldn't it be: 207.46.163.185 12
0
 
LVL 9

Expert Comment

by:dipersp
ID: 39789257
An IP (In v4 format) is always displayed as xxx.xxx.xxx.xxx (And you can drop leading 0s.)

That 12?  No idea what it is, but it's not part of the IP.
0
 

Author Comment

by:datatechdc
ID: 39789305
so where did you get the IP you used from?
0
 
LVL 9

Expert Comment

by:dipersp
ID: 39789344
It's in the original error message you provided -

mx.google.com gave this error:
[207.46.163.185 12] Our system has
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
This Micro Tutorial demonstrates how to quickly find related content for YourTango's posts using MozBar Chrome extension.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question