I have a small CRM online installation through dynamics. At my shop we are used to accessing CRM by signing in with our live accounts, which correspond to our email addresses (firstname.lastname@example.org). Now, the transition wizard made me pick email@example.com as our user ids.
One of my big problems is I'm not as up on o365 as I should be, but catching up with anything has been a problem as of late, so please forgive any blatant ignorance I'm displaying.
Our 'partner' for 0365 is almost as clueless as me, but the CRM billing support guy said it would be easy to configure our ourcorp.com domain in our 365 account, and thereby let users use the old ID they were used to signing in with. However the tech person at microsoft I was passed to has been 100% impossible to reach in person.
Believe me when I tell you my users are nice people but will NOT get a new id.
Is this actually possible? Can it happen quickly? Could someone give me an idea of what is involved? I assume I have to setup our ourcorp.com domain on 365, then do some kind of federation services?
I'd love to get a headstart on this as soon as possible, since the microsoft tech isn't being very responsive.
thanks so much for all your help!!