exelna
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Cannot email Group with multiple users in SharePoint Workflow
I created a task process and wanted to have it send the Task to a group of users in a SharePoint Group. It lets me select the group in the Select Users dialog and no errors are found when I publish it.
We are using SharePoint Online 2013.
I have followed the instructions on this MSDN link to get the Send an Email and Assign a Task actions to work.
http://msdn.microsoft.com/en-us/library/jj822159.aspx
I am now trying to use the Start a Task Process action so I can assign the task to multiple people in a SharePoint group. If the group I select has only 1 member, then it works, but if there is multiple members it doesn't work, I get this error.
The Start a Task Process is wrapped in an App Step, which is what I needed for the Assign a task and Send an Email actions. The issue happens with Serial and Parallel tasks.
We are using SharePoint Online 2013.
I have followed the instructions on this MSDN link to get the Send an Email and Assign a Task actions to work.
http://msdn.microsoft.com/en-us/library/jj822159.aspx
I am now trying to use the Start a Task Process action so I can assign the task to multiple people in a SharePoint group. If the group I select has only 1 member, then it works, but if there is multiple members it doesn't work, I get this error.
Suspend this workflow
Activity in progress
Retrying last request. Next attempt scheduled in less than one minute. Details of last request: HTTP Unauthorized to https://oursite.sharepoint.com/quality/_vti_bin/client.svc/sp.utilities.utility.SendEmail Correlation Id: 2d8f96c0-00c8-9d3e-8444-7b2d16307f38 Instance Id: bd19d0d7-38c9-40bc-aa2f-4a 153bade6c0
Access denied. You do not have permission to perform this action or access this resource.
Retry now
The Start a Task Process is wrapped in an App Step, which is what I needed for the Assign a task and Send an Email actions. The issue happens with Serial and Parallel tasks.
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Thank you for your help. :D
ASKER
For anyone else, I had another issue as well as what kukdai mentioned. The UPN logins (User Principal Names) for our company didn't match our email addresses. Ours were just FirstInitial+LastName the same as the Down-Level (pre-2k) logins, while our email addresses are FirstName.LastName@domain.
Even when I did a Start a task process Action and just added 2 users instead of using a SharePoint Group, it didn't work. Once I changed the users to have a UPN that is FirstName.LastName (per MS tech request) it would let me at 2 users to eh task process.
I still couldn't get Groups to work until I did as kukdai said.