Visio 2013 - Connection Points not turning GREEN

See attached file.
I added a connection point to a shape.
I created a line.
I attempted to connect the line to the newly created connection point and the connection point did not turn green, nor did I get the message "Glue to connection point."

What did I do wrong?
connection-points.vsd
brothertruffle880Asked:
Who is Participating?
 
Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
I've attached a new version of your diagram that includes a blue wireless access point that I dragged from the stencil; you can attach connection points to this shape.

On a completely different topic I also added an orange wireless access point that is a copy of your shape. I did this because I noticed that you had added a tooltip that contains the same information that is in the shape data. What I've done is to link the tooltip text directly to the shape data so if the data changes the tooltip will automatically update. The advantage is that if you copy the shape and then change the shape data to represent a different location and product, the tooltip text is always correct. Unfortunately, you can't do this from the Visio UI but if you look in the Comment cell in the Miscellaneous section of the shapesheet you'll see the simple formula.comment cellconnection-points-SAH.vsd
0
 
Scott HelmersVisio Consultant, Trainer, Author, and DeveloperCommented:
I can't add functional connection points to your shape either. However, I can add fully-functional connection points to a new wireless access point dragged from the Network and Peripherals stencil works fine. Have you made any alterations to the shape in the diagram you sent, e.g., adding layers, grouping, ungrouping, etc.?
0
 
brothertruffle880Author Commented:
This is terrific.  thanks!  I didn't edit or change the connection point or the shape but I wasn't the only person to work on this file.  Perhaps my predecessor did.

Thanks!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.