Solved

Asus BT1AH USFF Desktop Wifi Issue

Posted on 2014-01-17
7
514 Views
Last Modified: 2014-01-25
Here is a bizarre issue.  I have just purchased one of the above for a client.

It has a built in Qualcomm Atheros AR946x Wireless Network Adapter

The issue with this machine is it can find any Wifi Network, but it just will not connect to any home ADSL Modem with Wifi I find.

I can connect it to my Saamsung Smartphone with Wifi Hotspot and get on the internet no worries, but I have tried to connect it wirelessly to 3 different home ADSL modems and each and every time it comes up saying cannot connect.

It now has the latest 10.0.0.270 software driver and i am trying to install all Windows updates now, but it just will not connect to a home wifi network.

Anyone else come across this issue?

the computer no longer has any Antivirus on it.   I have tried turning off the Windows firewall as well and no luck.
0
Comment
Question by:mbelletty
7 Comments
 

Author Comment

by:mbelletty
ID: 39790055
I have installed a USB plugin Wifi Adapter and it works fine.  So am presuming the builtin adapter is faulty.

Will have to return DOA
0
 
LVL 90

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39790094
I found Atheros worked great in Windows XP and after that no. I have a non-working Atheros card in the box of defunct equipment. Now Intel adapters work a treat with Vista, Windows 7 and Windows 8. I have an Intel N 6205 Wireless adapter and it works on every wireless network I have tried (about a dozen).

The built in adapter could be faulty, or it could be incompatible.

I agree that you should return it and hold the vendor accountable.

..... Thinkpads_User
0
 
LVL 45

Expert Comment

by:Craig Beck
ID: 39790633
I don't think you should give up just yet.

Try some tests...

1] Configure your router to use NO encryption.
2] Configure your router to use WPA-PSK with TKIP only.
3] Configure your router to use WPA2-PSK with AES only.

Try each one and see if the built-in wireless connects.

Some wireless cards don't like to mix WPA types and encryption types.  Typically WPA version 1 was designed before AES was considered for use in WLAN security, so the WPA standard didn't support AES encryption.  It was only ever really designed for use with TKIP.  Similarly, WPA version 2 was an enhancement of WPAv1 and uses the far superior AES encryption method, so TKIP might not work if the router wants to use WPAv2.
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 16

Expert Comment

by:joinaunion
ID: 39791328
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 39791343
I use a location in a very rural forested area - no intruders, but good WiFi. We have had to drop down to WEP because too many cheap network cards will not work with all routers of all securities. That is probably what has happened here (if the card is not actually defective). And that is why I have grown to depend upon Intel Wireless.

.... Thinkpads_User
0
 
LVL 16

Expert Comment

by:joinaunion
ID: 39791490
0
 
LVL 90

Expert Comment

by:John Hurst
ID: 39808580
@mbelletty - Thanks and I was happy to help.

.... Thinkpads_User
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Working settings for French ISP Orange "Prêt à Surfer" SIM cards for data connections only. Can't be found anywhere else !
DECT technology has become a popular standard for wireless voice communication. DECT devices are not likely to be affected by other electronic devices and signals because they operate in a separate frequency-band.
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now