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troubleshoot resetting the Iphone photo stream on windows 8.1

Posted on 2014-01-17
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Last Modified: 2016-05-19
I'd like to work with someone familiar with setting up the iPhone Photostream software on this windows 8.1 pc.

The iPhone is supposed to wirelessly upload the photos, and automatically download these to my photostream folder on the windows 8.1 pc, but it doesn't.
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Question by:jeffleese
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by:s3e3
ID: 39790727
On your iphone do you see the photo's in your photo stream ?
Read below and make sure the following applies:


Your computer must have iCloud Control Panel 2.1 or later installed. You can download it at http://support.apple.com/kb/DL1455.

    Open the iCloud Control Panel, then turn on Photo Stream.
    Photo Stream checkbox

To change the default Photo Stream upload and download folders, click Options. Click Change to choose a folder, then click OK.

By default, photos are automatically downloaded to the My Photo Stream folder inside the Photo Stream album in your Pictures library, and uploaded from the Uploads folder inside the Photo Stream album in your Pictures library.

    To make your changes take effect, click Apply.

When you import photos from a digital camera to the upload folder specified in the iCloud Control Panel, the photos appear automatically in My Photo Stream on your iOS devices and your computers set up with My Photo Stream.
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jeffleese earned 0 total points
ID: 39796090
I am showing version 3.1 on the icloud control panel, and I have 88 pictures on the iPhone camera roll. In the general setting on the Iphone, My Photo Stream is on, as is Photo Sharing. On the windows 8.1 desktop, in icloud control panel, Photos is checked, and the photos options shows I have checked My Photo Stream and Photo Sharing, which are configured to go to C:\users\jeff\Pictures\ICloud Photos.

But in those folders I have only 4 photos from early December. In other words, it worked at one point, but has not synchronized for a long time.

I think I have everything set up normally, and I fear the problem is with Apple. I have tried removing everything and reinstalling, but no change. Typically there is some obscure file or setting somewhere that only experts know about. Any ideas on resetting this or diagnosing the block?

It might be helpful if I could somehow see that they are arriving at apple, before they are sent back to the pc. The apple documentation says "iCloud manages My Photo Stream".  Any ideas about how one might check if they are being uploaded to apple, as a first check, to narrow the possibilities for failed processes. I can't find any way to see the photos on Icloud from a pc browser or from the iPhone.

In tinkering around, I found I could select a photo and then share to icloud, and then it does download to the folder on the pc. But I thought I would be able to have all the photos I take be automatically downloaded, rather than having to share each individually.
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