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AWStats not working

Posted on 2014-01-18
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Last Modified: 2014-01-20
After updating plesk to 11.5, AWStats stopped working. I have several domains on it.
For some it will display: Stats will run after 24 hours of adding the domain. Although domain is added months ago
For other I see stats with 0 visitors although the domein received plenty of visitors.
I tried uninstalling and reinstalling awstats within plesk which didnt help. Also adding new domains will have above errors
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Question by:Karunakar Tiwari
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Milind Koyande earned 500 total points
ID: 39793843
Hello,

Have you tried manually updating Stats using statistics.exe (tool provided by Plesk and location of the file will be %Plesk_bin%\statistics.exe

Also Please check the below Links:
==
http://kb.parallels.com/en/118454
http://kb.parallels.com/br/categories/index.html?id=195&PageId=Categories&IsVisible=1&Start=&Rows=20&Page=1
http://kb.parallels.com/en/115152
==

Hope this will help to fix the issue.

If not you can contact your hosting provider or Plesk support team (via forums or helpdesk).
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