I have been asked to take over management of a Windows Server 2008 R2 Standard which has been elevated to a DC. This is a new installation in a doctor's office and supposedly it has been configured and/or running VMWare. I am unfortunatly completely unfamiliar with VMWare although I have been reading as much as I can find on it. Here is the problem. The medical EMR company is using Teamviewer to remote in and configure the server for it's software. When they check the specs on the server they only see that it has 4GB of RAM when in reality it has 32GB of RAM. They say the following:
"TeamViewer is on the virtual machine on the server, so the specs we are getting are only partial. Could you please download TeamViewer 9 onto the actual server."
I have looked as best I can and the only thing I see related to VMWare when I login either through VPN or LogMeIn is VMWare Tools. Based on what they have asked for can anyone get me on the right track to do this. One thing that I thought was strange is when the doctor connects a monitor directly to the server he does not see the desktop. The only time we can see the desktop is when it is remotely accessed through some other way.
Thanks in advance for any help that can be given.