Silex sx3000GB - software doesn't see dongle

•  Just purchased Silex SX3000GB(MAC 00:80:92:5A:EE:41), and successfully installed on LAN.
•  Installed SX Virtual Link on Windows 2000 SP3 server successfully
•  SX Virtual Link detects USB dongle on SX-3000GB as device name:  "VID [0x04B9] USB Token"
•  When I "Connect" to the device in SX Virtual Link I receive the windows message below:
•  ...\system32\Drivers\SNTNLUSB.SYS device driver could not be loaded. Error status was 0xc0000034
•  And my software (Nexus) fails to see the USB dongle

Customer had old 2000 server, failing, can't afford to purchase new software.  Have VM of Server 2000 running on new hardware
DKCSCOAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
Andrew Hancock (VMware vExpert / EE MVE^2)Connect With a Mentor VMware and Virtualization ConsultantCommented:
If this is a virtual machine hosted on Hyper-V, Virtual Machine USB passthrough is not supported on Hyper-V.

We have been use the following solutions for many years with Microsoft Hyper-V, and VMware vSphere (before USB saupport was enabled, natively in ESXi 4.x and later)

Hardware Solution
http://www.digi.com/products/usb/anywhereusb

Software Solution
http://www.fabulatech.com/usb-over-network.html
0
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Is this server hosted on VMware vSphere ?

see my EE Article, Step by Step Tutorial Instructions with Screenshots

HOW TO: Add and Connect a USB Device to a Virtual Machine, hosted on VMware vSphere Hypervisor ESX 4.1 ESXi 4.1, ESXi 5.0
0
 
DKCSCOAuthor Commented:
Sorry, put in wrong topic.  2012 Hyper-v server core
0
Receive 1:1 tech help

Solve your biggest tech problems alongside global tech experts with 1:1 help.

 
nobusCommented:
i always recommend using PCI or PCIe cards, no USB dongles, because they don't support error handling
0
 
DKCSCOAuthor Commented:
Andrew,

We purchased and tried to use the Silex SX3000GB which looks similar to your hardware solution.  Did you have any issues using it with the driver not being loaded?
0
 
Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Never heard of or used the device you are using.

Never had any issues with the products recommended as above.
0
 
DKCSCOConnect With a Mentor Author Commented:
We are asking the hardware manufacturer for a inf file instead of an executable for the driver.  It's taken this long to get a replacement dongle to test with.  We're are not at the point (yet) of buying new devices.  Will keep posting.
0
 
DKCSCOAuthor Commented:
If we can't get the inf file or the executable to work with the Silex, I think we will try Andrew's hardware solution.
0
 
nobusCommented:
why not a pci card?  any reason?
0
 
DKCSCOAuthor Commented:
We're working on a server with the 2000 server as a virtual machine.
0
 
nobusCommented:
ok, thanks
0
All Courses

From novice to tech pro — start learning today.