Benderama
asked on
Mails not getting into mailbox Exchange 2010 - Server 2008
Hello,
I have weird problem, its probably somehting small but I can't figure out whats going wrong.
Our client has a server 2008 r2 running Exchange 2010, they where using pop3 accounts on the cliënt itself to get mails. Over the weekend I changed the mail delivery directly to the server, I edited the DNS settings on the webserver, opened the ports, edited all the passwords and tested the OWA setup, everything works fine, I can access the OWA internally and externally using the new passwords.
But no mails are getting into the mailboxes. when I use the message tracking results I can see my test mails arriving fine. But I can’t see them in the mailbox. When I try to create a new Exchange profile on a client pc in the domein, the autodetect settings work fine, but when I open outlook it asks for the username and password, I will not accept the correct credentials. But het old profile works fine (still connected to Exchange, does not prompt for password) but no mails are getting in the box?
I have weird problem, its probably somehting small but I can't figure out whats going wrong.
Our client has a server 2008 r2 running Exchange 2010, they where using pop3 accounts on the cliënt itself to get mails. Over the weekend I changed the mail delivery directly to the server, I edited the DNS settings on the webserver, opened the ports, edited all the passwords and tested the OWA setup, everything works fine, I can access the OWA internally and externally using the new passwords.
But no mails are getting into the mailboxes. when I use the message tracking results I can see my test mails arriving fine. But I can’t see them in the mailbox. When I try to create a new Exchange profile on a client pc in the domein, the autodetect settings work fine, but when I open outlook it asks for the username and password, I will not accept the correct credentials. But het old profile works fine (still connected to Exchange, does not prompt for password) but no mails are getting in the box?
ASKER
Hello, no I can see the new mails in OWA neither.
I only have the default recieve connector under Hub transport.
It is configured like this:
Under "general" I have the FQDN setup like this:
hostname.domeinname.local
Under "network"
all available IPv6 & IPv4 are listening on port 25
All IP are accepted
Under authentication everything is checked accept for
Externally secured (for example, with IPsec)
Under permissions everyting is checked accept for
Partners
I disabled all antispam/antivirus to test, no joy.
Thanks for the quick reply tho!
I only have the default recieve connector under Hub transport.
It is configured like this:
Under "general" I have the FQDN setup like this:
hostname.domeinname.local
Under "network"
all available IPv6 & IPv4 are listening on port 25
All IP are accepted
Under authentication everything is checked accept for
Externally secured (for example, with IPsec)
Under permissions everyting is checked accept for
Partners
I disabled all antispam/antivirus to test, no joy.
Thanks for the quick reply tho!
Ok, so i trust you disabled AV and local firewall and mail still arent delivered. (no extra anti-spam software installed?)
If there some policy that sets Outlook Spam settings to "Permanently delete suspected junk email instead of moving it to the junk email folder"?
If yes try to disable that and send some test message again.
If there some policy that sets Outlook Spam settings to "Permanently delete suspected junk email instead of moving it to the junk email folder"?
If yes try to disable that and send some test message again.
ASKER
I can't find any policy like that, I can't figure out why I can't configure a new Exchange profile on the client pc without getting the password prompt?
I'm also noticing that I can't delete any mails in OWA, could this be related?
I'm also noticing that I can't delete any mails in OWA, could this be related?
ASKER
Hmm, seems I also can't send a mail from a exchange user to its own mailbox.
I don't get any errors or failure reports..
I don't get any errors or failure reports..
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Great find.... glad you got it running again.
ASKER
My mistake..
Mails arent visible in OWA neither? If not, how is your recieve connector configured in ESM?
I have a hunch that if you do see testmails coming in but not delivered exchange is dropping it because e.g. the sending mail server is not allowed in your exchange or anti-virus products are blocking it or something like that.