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client for microsoft network

Posted on 2014-01-19
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Last Modified: 2014-01-19
my colleques inadvertendly removed client for microsoft from the local area conection properties and when i tried to re added it, i get " could not add the requested feature. The error is: The dependency service or group failed to start."...

this is on windows 7.

thanks in advance.
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Question by:mwauki
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Expert Comment

by:John Hurst
ID: 39792938
It should add from the network properties window. However, if it will not do that, run System File Checker to see if you can restore it.

Run SFC /SCANNOW and allow to complete. Restart and test.

Also try to use Windows Recovery and restore to the point prior to deleting the client (that date).

.... Thinkpads_User
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Author Comment

by:mwauki
ID: 39793008
thanks, thinkPads_user.

I have done sfc and restore couldnt find a date earlier than the date it was broken... I know back in xp, there is a long detailed way to fix in in the registry and i couldnt find similar for win7 on the web... any suggestions?
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Expert Comment

by:John Hurst
ID: 39793013
First, go to your computer manufacturer's site and get the Ethernet driver for your computer.

Now go to Device Manager and uninstall the Wired Network LAN Adapter.

Shut down. Start up and it should discover the Wired NIC. If it installs it, great. If not you have the driver above. In any case install the Wired NIC.

Restart again and test.

.... Thinkpads_User
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Author Comment

by:mwauki
ID: 39793053
done exacty as you suggested... NIC was installed successfully but within the loca area connection properties, i do not see client for microsoft.
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Author Comment

by:mwauki
ID: 39793056
and when i click install button and click add and selected client for microsoft, i get the same error mention in the begining of this post....
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LVL 92

Expert Comment

by:John Hurst
ID: 39793063
It appears the person did more damage than we suspect.  The next step after all the above is to do a Windows Repair Install.  Here is Seven Forums Tutorial that will assist you with this.

http://www.sevenforums.com/tutorials/3413-repair-install.html

See if that helps. Be sure to back up first.

... Thinkpads_User
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Author Comment

by:mwauki
ID: 39793093
sorry to mention, this is a lenovo thinkcenter small factor profile pc.  could i use the repaire option within?
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Expert Comment

by:John Hurst
ID: 39793113
Yes, you should be able to do that, but be certain to back up files first.

.... Thinkpads_User
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Author Comment

by:mwauki
ID: 39793131
aiaiai... i did the startup repair, no success. did the system restore no success... any suggestions? i only hve the restore cd from lenovo which as per instruction on above this particual can't be used ...
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Accepted Solution

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John Hurst earned 500 total points
ID: 39793142
When SFC, System Restore and Windows Repair do not work, the only practical solution is to back up and reinstall Windows.

I understand this is drastic, but I researched this issue and you have done everything suggested.

.... Thinkpads_User
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Author Comment

by:mwauki
ID: 39793215
thanks so much for your time... i have backup all data and ran a factory restore.

case closed.

much appreciated...
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Author Closing Comment

by:mwauki
ID: 39793219
thanks again...
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LVL 92

Expert Comment

by:John Hurst
ID: 39793239
@mwauki - You are most welcome and I was happy to help. I understand the work of reinstalling an operating system, but I am pleased your system is working.

..... Thinkpads_User
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