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I need IBM SPSS v21 software copy. I have the license but not the software

Posted on 2014-01-19
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Last Modified: 2014-01-26
I am looking for software for SPSS v21. We purchased license from IBM but unfortunately I dint save the soft copy of it, into the share. Now I want to install on one of the computers but couldn't because I don have the software. But I do have the license.

Any assistance is much appreciated
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Question by:arkr12
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richdiesal earned 250 total points
ID: 39793107
If you have the license, you can download the software through IBM's Passport Advantage: http://www-01.ibm.com/software/lotus/passportadvantage/pao_customer.html

If you have the license but never set up a Passport Advantage account, you should contact IBM support - they'll set you up: http://www.ibm.com/electronicsupport
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by:arkr12
ID: 39795660
@richdiesal,

I tried passport advantage and setup an account but couldn't download from there as we dont have maintenance contract with IBM. So we can't download the software.
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Expert Comment

by:richdiesal
ID: 39795672
IBM only provides licenses to SPSS themselves - they don't subcontract it to other vendors (this is why Amazon doesn't sell SPSS except for the student version) - which means they are the only ones that have your license info.  So you should really contact IBM electronic support at this point, tell them you have a license but lost the software, and they will verify the license and either send you a CD (probably at your expense) or provide you with a download link.
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Assisted Solution

by:arkr12
arkr12 earned 0 total points
ID: 39799065
I tried my best but couldn't get any help from them. Thanks anyway for your help.
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Author Closing Comment

by:arkr12
ID: 39809864
I managed to get the software
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