Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

I need IBM SPSS v21 software copy. I have the license but not the software

Posted on 2014-01-19
5
Medium Priority
?
491 Views
Last Modified: 2014-01-26
I am looking for software for SPSS v21. We purchased license from IBM but unfortunately I dint save the soft copy of it, into the share. Now I want to install on one of the computers but couldn't because I don have the software. But I do have the license.

Any assistance is much appreciated
0
Comment
Question by:arkr12
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 9

Accepted Solution

by:
richdiesal earned 750 total points
ID: 39793107
If you have the license, you can download the software through IBM's Passport Advantage: http://www-01.ibm.com/software/lotus/passportadvantage/pao_customer.html

If you have the license but never set up a Passport Advantage account, you should contact IBM support - they'll set you up: http://www.ibm.com/electronicsupport
0
 

Author Comment

by:arkr12
ID: 39795660
@richdiesal,

I tried passport advantage and setup an account but couldn't download from there as we dont have maintenance contract with IBM. So we can't download the software.
0
 
LVL 9

Expert Comment

by:richdiesal
ID: 39795672
IBM only provides licenses to SPSS themselves - they don't subcontract it to other vendors (this is why Amazon doesn't sell SPSS except for the student version) - which means they are the only ones that have your license info.  So you should really contact IBM electronic support at this point, tell them you have a license but lost the software, and they will verify the license and either send you a CD (probably at your expense) or provide you with a download link.
0
 

Assisted Solution

by:arkr12
arkr12 earned 0 total points
ID: 39799065
I tried my best but couldn't get any help from them. Thanks anyway for your help.
0
 

Author Closing Comment

by:arkr12
ID: 39809864
I managed to get the software
0

Featured Post

Build and deliver software with DevOps

A digital transformation requires faster time to market, shorter software development lifecycles, and the ability to adapt rapidly to changing customer demands. DevOps provides the solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introducing Priority Question, our latest feature.
Ready to get certified? Check out some courses that help you prepare for third-party exams.
Using Adobe Premiere Pro, the viewer will learn how to set up a sequence with proper settings, importing pictures, rendering, and exporting the finished product.
Viewers will learn how to use the Hootsuite Dashboard.

718 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question