Solved

I need IBM SPSS v21 software copy. I have the license but not the software

Posted on 2014-01-19
5
460 Views
Last Modified: 2014-01-26
I am looking for software for SPSS v21. We purchased license from IBM but unfortunately I dint save the soft copy of it, into the share. Now I want to install on one of the computers but couldn't because I don have the software. But I do have the license.

Any assistance is much appreciated
0
Comment
Question by:arkr12
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 9

Accepted Solution

by:
richdiesal earned 250 total points
ID: 39793107
If you have the license, you can download the software through IBM's Passport Advantage: http://www-01.ibm.com/software/lotus/passportadvantage/pao_customer.html

If you have the license but never set up a Passport Advantage account, you should contact IBM support - they'll set you up: http://www.ibm.com/electronicsupport
0
 

Author Comment

by:arkr12
ID: 39795660
@richdiesal,

I tried passport advantage and setup an account but couldn't download from there as we dont have maintenance contract with IBM. So we can't download the software.
0
 
LVL 9

Expert Comment

by:richdiesal
ID: 39795672
IBM only provides licenses to SPSS themselves - they don't subcontract it to other vendors (this is why Amazon doesn't sell SPSS except for the student version) - which means they are the only ones that have your license info.  So you should really contact IBM electronic support at this point, tell them you have a license but lost the software, and they will verify the license and either send you a CD (probably at your expense) or provide you with a download link.
0
 

Assisted Solution

by:arkr12
arkr12 earned 0 total points
ID: 39799065
I tried my best but couldn't get any help from them. Thanks anyway for your help.
0
 

Author Closing Comment

by:arkr12
ID: 39809864
I managed to get the software
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article was originally published on Monitis Blog, you can check it here .   Some years back, I worked as the CTO.  During my tenure, I had a head of IT support reporting to me.  He did his job quite well and had a commendable sense of duty …
When the s#!t hits the fan, you don’t have time to look up who’s on call, draft emails, call collaborators, or send text messages. An instant chat window is definitely the way to go, especially one like HipChat. HipChat is a true business app. An…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question