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Retreiving Exchange mail contacts

Posted on 2014-01-19
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Last Modified: 2014-02-04
G'day experts,

I have finally convinced a client to move to cloud mail (Zimbra) and they are loving the move! They were previously running exchange on an old 2003 SBS server which is still onsite, but being wound down as a new 2012 server is wound up.

For the local users, I was able to log them onto the 2003 server's domain, have Exchange auto-configure, export contacts/ etc and the import into their setup - done... easy.

The tricky part is that there are three users who are interstate and used to connect to the 2003 server via VPN (I don't know VPN's but I'm sure it was a simple one as they were using Windows RDP to connect).

Since the mail clicked over, they can no longer access the server and, subsequently, their old contacts.

So, my Qs:

1a/ Where would their contacts reside- on their PC, as if they were using exchange mail on a local profile, or would they be somewhere else because they are using a VPN to connect?

1b/ If the contacts are stored somewhere else, where would they be? I know you'd get everything in a PST (or OST), but finding it seems to be the current challenge.

Hope you can help - urgency is increasing...
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Question by:Servant-Leggie
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6 Comments
 
LVL 22

Accepted Solution

by:
Olaf De Ceuster earned 2000 total points
ID: 39793389
Logon as those users on a PC still connected to the SBS server and export their contacts using a PST.
Reimport the contacts from the pst.
Or export them from their local OST file but you'll need third party software.
Hope that helps,
Olaf
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Author Comment

by:Servant-Leggie
ID: 39793410
Olaf, thanks for your assistance. Embarrassingly easy and I should have thought of that, but glad I asked.

I'll give it a shot as soon as I can - tomorrow or Wednesday and will confirm all is successful.
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LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 39793461
I you email them the pst make sure you remane the file to something else like .zip.
PST might get blocked.
Good luck and let me know.
Olaf
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Author Comment

by:Servant-Leggie
ID: 39813864
Olaf, I tried your suggestion but it didn't work, giving an error message suggesting that it couldn't open the old OST files (even though that's what it's been opening for the last 5-10 years)! I'm about to head to the client again and will advise if anything changes. If not, I'll record the error message and we'll go from there.
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Author Comment

by:Servant-Leggie
ID: 39834422
Olaf, I gave it another try the other day on a different machine and it worked like a charm, just as you suggested it would and just as I'd suspected. So, I'm not sure what's going on with that other machine but, for now, we have the answer to this question! Thanks for your assistance.
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Author Closing Comment

by:Servant-Leggie
ID: 39834451
Clear and concise answer.
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