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Xenapp 6.5 session printing slow with Office 2013

Posted on 2014-01-20
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Last Modified: 2014-01-25
Hi all,
 
Xenapp 6.5 RFP3
Session printing
Univeral Printer Server
Citrix UPD
Allow universal driver only
 
When printing from Office and adode reader users are reporting that printing is very slow. Before selecting printer its says "connecting to printer. After pressing print pop appears saying "connecting to printer" and can take 15-20 seconds to print.
Anyone had this problem?
 
Has anyone else experienced this issue?
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Question by:MJB2011
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5 Comments
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39793901
You can go therough below MS technet link for more information,

http://social.technet.microsoft.com/Forums/en-US/4824a01e-c193-429f-bbca-39722bb68af2/xenapp-6x-session-printer-creation-is-slow

http://www.brianmadden.com/forums/t/53690.aspx

Seems to be you need to upgrade printer drivers.
0
 

Author Comment

by:MJB2011
ID: 39793904
Im using the Citrix universal print driver.
0
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39793934
Can you please go through below citrix discussion forum.

http://discussions.citrix.com/topic/295976-printers-are-slow-to-show-up-in-session/
0
 

Accepted Solution

by:
MJB2011 earned 0 total points
ID: 39793943
Hopefully this will fix.

Hotfix UpsClient100WX64100 - For Universal Print Client 1.0 - English
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Author Closing Comment

by:MJB2011
ID: 39808466
This fixed my issue completely.
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