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Exchange Office Web Apps Preview Does not work in OWA.

Posted on 2014-01-20
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Last Modified: 2014-02-13
I have managed to configure intergration between Office Web App server 2013 and Exchange 2013 OWA.

I have created a test users Test1 and Test 2. I have given full access on Test2 mailbox to user test 1.

When I login to owa for user test1 and preview the attachment it works fine.

However when I use "Open another mailbox" in OWA and open test2 mailbox and try to preview the attachments in test2 inbox it errors as " An error occurred while the document preview was being created. Please try again later " as follows


Error Screenshot.
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Question by:vSolutionsIT
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Expert Comment

by:Jian An Lim
ID: 39795716
can you try to install silverlight and see whether it has the same impact?

this can also means there is some access issues hence you are unable to open the emails ..

need to dig some information about this.
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vSolutionsIT earned 0 total points
ID: 39844926
The client Finally decided to escalate this to Microsoft. He will be opening a case with Microsoft next week.
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Author Closing Comment

by:vSolutionsIT
ID: 39855708
Did not got any useful response.
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