Outlook 2010 keeps asking for password to SBS 2008 connection.

Posted on 2014-01-20
Medium Priority
Last Modified: 2014-01-23

I have a recently reconstructed SBS 2008 server. The old one crashed with no backup so we rebuilt the machine and added it to the domain in migration mode. I then used Exchange Management Shell to remap the user's mailboxes to the new mailbox store. I also created a new public folder store on the server and set up some public contact folders.

I swapped out the old for the new exchange connection on all the client computers by editing their current Outlook profile settings. BUT it keeps asking for a username and password when the users connect to Outlook. It says connected to exchange almost immediately after opening Outlook but then after about 15 seconds it pops up the credentials window. I tried deleting credentials and making sure the box was checked and still no luck.

It almost seems to me that the credentials request is coming from the Public folders opening up and not from the initial user connection.

Any ideas where to look would be great.


Question by:Scott Nowacki
LVL 11

Accepted Solution

Manjunath Sullad earned 1200 total points
ID: 39794610

Assisted Solution

by:Lee Ingalls
Lee Ingalls earned 800 total points
ID: 39794641
When you rebuilt the SBS 2008 Server did you include the Service Packs (SP1 or SP2)? What Service Pack is Exchange Server running?

Author Closing Comment

by:Scott Nowacki
ID: 39805100
The service packs did the trick. After installing SBS SP 2 and Exchange 2007 sp3, the error message went away.

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

There are literally thousands of Exchange recovery applications out there. So how do you end up picking one that’s ideal for your business & purpose? By carefully scouting the product’s features, the benefits it offers you, & reading ample reviews f…
Configure external lookups on for external mail flow on Exchange 2013 and Exchange 2016.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
To export Lotus Notes to Outlook PST or Exchange and Domino Server files to Exchange Server or PST files with ease, go for Kernel for Lotus Notes to Outlook conversion tool. Through the video, you can watch the conversion process. A common user with…

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question