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Google chrome will not open

Posted on 2014-01-20
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Last Modified: 2014-01-30
So strange.  This morning, Google Chrome will not open.  Click on it and nothing.  Heven't tried rebooting yet because I'm running a defrag.

Any ideas?
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Question by:hrolsons
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6 Comments
 
LVL 24

Expert Comment

by:aadih
ID: 39794761
After the defrag is finished, try a system restore (boot up in safe mode with command prompt and type rstrui.exe).
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LVL 7

Expert Comment

by:CorinTack
ID: 39794789
In the past, I have seen this as a result of a corrupted local profile*. In order to resolve the issue, the user profile on the PC had to be deleted and recreated. If you're on a domain, this is fairly straightforward, so long as you back up any data stored locally for that account on the PC.

If not, you'll want to back up all your files, create a new user on the PC, then delete the old user.

*This can be tested by attempting to open Chrome while logged on as a different user account. It should also be noted that, in the case I saw, Chrome appeared to flicker open then close (or crash) immediately.
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LVL 4

Expert Comment

by:Pradeep VIshwakarma
ID: 39796375
Hi,

lets try this step.
go to control panel and repair Google Chrome then restart ur system then check.
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Accepted Solution

by:
hrolsons earned 0 total points
ID: 39797276
I actually was going to uninstall and re-install.  But when I tried to uninstall, it said I needed to close any active Chrome sessions.  I didn't think I had any active sessions, so I CTRL-ALT-DEL and did find 2.  Once I closed them, the program worked fine.
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LVL 24

Expert Comment

by:aadih
ID: 39797302
Great. You fixed it. :-)
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Author Closing Comment

by:hrolsons
ID: 39820339
It worked.
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