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Application not able to access network location using Citrix

Posted on 2014-01-20
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Last Modified: 2014-01-26
I have a powerbuilder application that reads an ini file located on the users home directory to start. The ini file contains the location of a database.txt file that is used to populate the datebase field on the application logon screen. The problem I am having is that when the user launches the application remotely the program starts but it is unable to populate the database field because it is not able to read the text file from the network location. I have fixed this before and it seemed like it was some sort of citrix setting for user access but I cannot find where the setting is. Any help would be greatly appreciated and if you need more information I will be happy to provide it. I am using Citrix XenApp 6.5 running on Windows Server 2008R2.
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Question by:LWCC
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Expert Comment

by:Ayman Bakr
ID: 39796243
Do you have:

1. The home folder path set in the user's Remote Desktop Services Profile? Note this could also have been set through Group Policy.

2. The Citrix policy for Client Drive Redirection enabled?

3. The Citrix policy to auto-connect client drives allowed?
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Accepted Solution

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LWCC earned 0 total points
ID: 39796732
Yes I have all of that set. Turns out that it was the way XenApp now connects silent drives as local drives. I enabled legacy drive mapping on the servers in the farm to map with the drive letter and my application is now working as expected. Thanks for the response.
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Author Closing Comment

by:LWCC
ID: 39809806
I solved the problem without assistance.
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