Solved

SOPHOS/Astaro Firewall will not Allow MS Office 2010 Activation

Posted on 2014-01-20
4
938 Views
Last Modified: 2016-02-25
Hello Experts,

I am trying to activate Office 2010 over the Internet.  have a Sophos UTM Firewall between my computer and the Internet.

I am getting an error "80190xxx" and the activation fails I created an Exception for microsftonline.com in Web Filtering for the firewall but it stiil will not allow the Office activation.

Any idea what to try next?

Thanks!
0
Comment
Question by:Saxitalis
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 32

Assisted Solution

by:Paul Sauvé
Paul Sauvé earned 250 total points
ID: 39795617
I have had similar problems I the past (but not with MS Office - I seems to me to was to register Widows on my PC).

I deactivated the firewall for the time it took to register the software, usually under five minutes. Once the operation was terminated, I reactivated firewall.
0
 

Author Comment

by:Saxitalis
ID: 39795625
I did that too (by physically removing the firewall from the network) but I am doing this remotely now and cannot physically remove it from the network...
0
 
LVL 24

Accepted Solution

by:
Dirk Kotte earned 250 total points
ID: 39797240
bad workaround ...
create a firewall-rule allowing all http+https from client network first.
turn off the web-proxy completely for some minutes until office register is complete.

better way: create exceptions for this traffic within the web-proxy.
0
 

Author Closing Comment

by:Saxitalis
ID: 39800458
Thanks
0

Featured Post

Increase your protection from Zero Day threats!

Running two Antivirus' is never a good idea.
Taking advantage of Multiple Security layers on the other hand can often save your hide.
See which top notch security software brands have been proven to happily coexist together.
Reduce your chances of becoming a statistic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Microsoft Office Picture Manager is not included in Office 2013. This comes as a shock to users upgrading from earlier versions of Office, such as 2007 and 2010, where Picture Manager was included as a standard application. This article explains how…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …
This Micro Tutorial will give you a basic overview of Windows DVD Burner through its features and interface. This will be demonstrated using Windows 7 operating system.

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question