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SOPHOS/Astaro Firewall will not Allow MS Office 2010 Activation

Hello Experts,

I am trying to activate Office 2010 over the Internet.  have a Sophos UTM Firewall between my computer and the Internet.

I am getting an error "80190xxx" and the activation fails I created an Exception for microsftonline.com in Web Filtering for the firewall but it stiil will not allow the Office activation.

Any idea what to try next?

Thanks!
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Saxitalis
Asked:
Saxitalis
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2 Solutions
 
Paul SauvéRetiredCommented:
I have had similar problems I the past (but not with MS Office - I seems to me to was to register Widows on my PC).

I deactivated the firewall for the time it took to register the software, usually under five minutes. Once the operation was terminated, I reactivated firewall.
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SaxitalisAuthor Commented:
I did that too (by physically removing the firewall from the network) but I am doing this remotely now and cannot physically remove it from the network...
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Dirk KotteSECommented:
bad workaround ...
create a firewall-rule allowing all http+https from client network first.
turn off the web-proxy completely for some minutes until office register is complete.

better way: create exceptions for this traffic within the web-proxy.
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SaxitalisAuthor Commented:
Thanks
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