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Redirected Folder issue - Event 502

Posted on 2014-01-20
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Last Modified: 2014-03-20
To begin the issue originally was that when logging onto the workstation using an existing user account it would create a temp user account.

Tested the existing user account on other workstations on logs in without an issue. Remote onto the effected workstation with other user accounts without issue.

Workstation is a Windows 7 64bit that is connected to an SBS 2011 server.

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The profile issue was resolved by using the below fix:
In the registry delete the effected profile's subfolder under
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

After applying the above fix user was able to log into the workstation and profile folder was created as expected.

Additional issue now is redirected folders are not connecting. I am receiving the below event alert in the workstation:

Failed to apply policy and redirect folder "Videos" to "\\SERVER\RedirectedFolders\peter\My Documents\My Videos".
Redirection options=0x80009231.
The following error occurred: "Failed to build the list of known sub folders".
Error details: "The system cannot find the file specified.
".

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After some research I have found that user account has been created on the workstation without an issue.

The folder redirects have not taken effect when you go to the registry entry below and view where the folder redirections are meant to be going it stats %USERPROFILE%\Desktop

When you change the redirect folder path in the registry to \\server\redirectedFolders\Peter\Desktop it starts to work and sync up correctly.
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Question by:Mark Pace
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Accepted Solution

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Lionel MM earned 500 total points
ID: 39796831
Does the folder videos exist on the local profile and is that folder in the default location or was the local folders redirected elsewhere manually? If so first restore the videos folder to the default location, do this manually, namely right click on videos folder and click on "restore defaults"--then reboot and see if the redirection from your GPO will now take affect. You may also want to verify the security settings on the local Video folder before rebooting.
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