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Cannot download GAL

Hello all,

Recently migrated from exchange 2003 to 2010. For one user we cannot download the GAL, 0x8004010F operation failed to complete.

I have tried all of the basic troubleshooting of Outlook you can find by a simple google search. The user continues to receive the error on his primary computer. On a separate computer I have tried his credentials and it works.
Since, I have added DNS entries in the .hosts file (win7pro) for autodiscover.domain.com & .local. To no avail.

My gut says this is somehow a dns issue on the local PC, but I have done almost everything I can think of.

What am I missing here?

Thanks for suggestions.

SOLUTION

Manjunath Sullad

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SOLUTION

SandyWalve

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JP42

ASKER

No luck

SandyWalve

On affected PC does any other user can download GAL? Have you tried it?

JP42

ASKER

Have not tried, will investigate..

SandyWalve

Please see if this works. If it is working then it is simply profile issue on that machine for that user. You have to then rename his profile from C:\Users and ask him to log in fresh. It should allow you to configure it and download the GAL also.

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JP42

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JP42

ASKER

This solution ended up working.