Connect outlook 2007 on XP to Exchange 2013

Posted on 2014-01-20
Last Modified: 2014-02-20
We just installed Exchange server 2013. We have some remote sites outside of our network so I have the external DNS setup and pointing to an static ip that is routed to the exchange server.

On windows 7 with outlook 2013 we where successful in adding the mailboxes, but on Windows XP with outlook 2007 or 2010 we keep getting the credentials prompt for authentication.

We issued the certificates from our AD CA.
Question by:FlyingEagle855
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3

Author Comment

ID: 39797442
I reissued the certificate making server.domain.local the CN. Outlook promptes for username password, I enter domain.local\user and password, and it gets past Establish Network Connection and Search for and then just keeps asking for credentials.
 If I hit cancel on login screenIf I hit cancel I get this screen.
Login Screen Keeps Poping Up

Expert Comment

ID: 39797453
go to command prompt and do nslookup and type your exchange server name. Does it resolves with IP address?

Above screenshot show when you hit cancel it is searching for Exchange server with SID and not the proper name.
Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.


Author Comment

ID: 39797574
nslookup from client workstation

Author Comment

ID: 39797703
I am noticing that when being prompted for the password it saying enter password for domain.local\user on, maybe the CN should be the autodiscover or I maybe set DNS wrong?

Accepted Solution

FlyingEagle855 earned 0 total points
ID: 39797980
I resolved my issue by digging into the wallet and purchased a DigiCert UC Certificate. = CN

Expert Comment

ID: 39799415
Hey That is great news...
LVL 59

Expert Comment

ID: 39872882
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question