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Mailbox export request is stuck in "Queued" status

Posted on 2014-01-20
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Last Modified: 2014-01-21
Hi everyone.
I have a problem exporting mailboxes to pst, all requests are get to queue and remains there with Queued status.
I've seen multiple guides telling the I need to restart MRS service on CAS servers, but no salvation from this point.
I have tried restarting the MRS, the CAS servers, MBX servers...nothing, old request and newly created requests are Queued and not processing anymore.

Please advise.
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Question by:webox_suuport
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4 Comments
 
LVL 8

Assisted Solution

by:vSolutionsIT
vSolutionsIT earned 250 total points
ID: 39796349
Confirm if your exchange server is in DAG environment ? If yes check if your DAG replication is in good state and no issues persists related to DAG.

What does the event logs says about the export request? Does it logs any events.
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Sushil Sonawane earned 250 total points
ID: 39796398
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Author Closing Comment

by:webox_suuport
ID: 39796986
It was indeed database issue that was in bad health.
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LVL 8

Expert Comment

by:vSolutionsIT
ID: 39797053
Webox_Support : Can you elaborate more on the issue with database and steps you took to resolve it. It may help some one in need in future if he come across this page.
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