?
Solved

Outlook 2013 - Exchange Personal Archive - Urgent

Posted on 2014-01-21
4
Medium Priority
?
417 Views
Last Modified: 2014-02-04
I have a small site with Exchange 2010 / on SBS 2011 users are using Personal Archiving feature of Exchange/Outlook via Outlook 2010 retail with Office 2007 - works fine.

One staff member has just updated to a Window 8 Pro Laptop and I need to get a copy of Outlook 2013 that will work with Personal Archive

Tell me is http://www.microsoftstore.com/store/msaus/en_AU/pdp/Outlook-2013/productID.260296900 the same as the Boxed Retail copy you would purchase instore ? (Outlook 2013 stand-alone) retail say - http://www.officeworks.com.au/retail/products/Technology/Software/Microsoft-Office/MS54305748

As im sure you are well aware Personal Archive requires a specific licensed copy of outlook 2013 as per link below.

http://office.microsoft.com/en-au/outlook-help/license-requirements-for-personal-archive-and-retention-policies-HA102576659.aspx

Note no volume licensing in-place at this site so im dealing with Outlook retail licenses.

With the new Laptop he purchased Microsoft Office Home and Business 2013 which includes Outlook 2013 I've confirmed the archive is not visible, which is correct as per the table.

Could somebody please clear this up for me.
0
Comment
Question by:it-pro
  • 2
  • 2
4 Comments
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 2000 total points
ID: 39796692
The above is correct. This is the retail version of Outlook by itself, nothing else. It should work for the Personal Archive feature.

Will.
0
 
LVL 2

Author Comment

by:it-pro
ID: 39796697
0
 
LVL 2

Author Comment

by:it-pro
ID: 39796703
Sorry one last thing being that Office Basic is installed which includes Outlook 2013, can I simply run the Outlook retail 2013 installer and install license. I could find no option to uninstall just Outlook 2013 from the initial Office installation.

Thoughts ?
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39796747
Yes you should be able to do that. make sure that you modified the current office basic install and remove Outlook from it. Then install the retail version. The above link is correct also.

Will.
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes Top 9 Exchange troubleshooting utilities that every Exchange Administrator should know. Most of the utilities are available free of cost. List of tools that I am going to explain in this article are:   Microsoft Remote Con…
After a recent Outlook migration from a 2007 to 2010 environment, some issues with Distribution List owners were realized. In this article, I explain how that was rectified.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

601 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question