Solved

Outlook 2013 - Exchange Personal Archive - Urgent

Posted on 2014-01-21
4
407 Views
Last Modified: 2014-02-04
I have a small site with Exchange 2010 / on SBS 2011 users are using Personal Archiving feature of Exchange/Outlook via Outlook 2010 retail with Office 2007 - works fine.

One staff member has just updated to a Window 8 Pro Laptop and I need to get a copy of Outlook 2013 that will work with Personal Archive

Tell me is http://www.microsoftstore.com/store/msaus/en_AU/pdp/Outlook-2013/productID.260296900 the same as the Boxed Retail copy you would purchase instore ? (Outlook 2013 stand-alone) retail say - http://www.officeworks.com.au/retail/products/Technology/Software/Microsoft-Office/MS54305748

As im sure you are well aware Personal Archive requires a specific licensed copy of outlook 2013 as per link below.

http://office.microsoft.com/en-au/outlook-help/license-requirements-for-personal-archive-and-retention-policies-HA102576659.aspx

Note no volume licensing in-place at this site so im dealing with Outlook retail licenses.

With the new Laptop he purchased Microsoft Office Home and Business 2013 which includes Outlook 2013 I've confirmed the archive is not visible, which is correct as per the table.

Could somebody please clear this up for me.
0
Comment
Question by:it-pro
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 500 total points
ID: 39796692
The above is correct. This is the retail version of Outlook by itself, nothing else. It should work for the Personal Archive feature.

Will.
0
 
LVL 2

Author Comment

by:it-pro
ID: 39796697
0
 
LVL 2

Author Comment

by:it-pro
ID: 39796703
Sorry one last thing being that Office Basic is installed which includes Outlook 2013, can I simply run the Outlook retail 2013 installer and install license. I could find no option to uninstall just Outlook 2013 from the initial Office installation.

Thoughts ?
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39796747
Yes you should be able to do that. make sure that you modified the current office basic install and remove Outlook from it. Then install the retail version. The above link is correct also.

Will.
0

Featured Post

PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question