Solved

Surface Pro system aggregator firmware issue

Posted on 2014-01-21
4
661 Views
Last Modified: 2014-01-31
I bit the bullet and bought an original Surface Pro tablet when they came out.  I like it but since upgrading to Windows 8.1 things have gotten a little weird (no surprise I guess).

My last issue to resolve is stumping me.  There was a major firmware release a little while back (December, I think) and I did the update after upgrading to Windows 8.1 (some posts suggest the firmware update should have been applied before updating to Windows 8.1).

In any case, now I have an exclamation mark beside the Surface Pro System Aggregator Firmware object in the device manager.  I combed the Internet and can't find much help on how to remove this error.

Anyone have any idea?  Thanks in advance.

RC
0
Comment
Question by:cambo84
  • 2
  • 2
4 Comments
 
LVL 54

Expert Comment

by:McKnife
ID: 39797928
Did you try to have device manager search for updates online?
0
 
LVL 1

Author Comment

by:cambo84
ID: 39799645
Searched for updated drivers several times and Device Manager says that I have the most current software installed.
0
 
LVL 54

Accepted Solution

by:
McKnife earned 500 total points
ID: 39799657
This is a very special problem. Maybe an MS supporter could help you out or you might find a surface pro forum.
0
 
LVL 1

Author Closing Comment

by:cambo84
ID: 39824795
Had to contact MS to get issue resolved.  Solution is to uninstall the Surface Pro System Aggregator Firmware (leaving the check-box to delete to driver unchecked).  Do a restart by Ctrl + Alt + Del means and choose restart.  Other methods will not work.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
avi rca in to vga out 4 35
Problems with Microsoft.DHCP.PowerShell.Admin Module 4 71
general question about new tv 7 65
notebook samsung windows 10 recovery 5 33
This is about my first experience with programming Arduino.
Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question