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Exchange: Can one send and receive email without an account?

Posted on 2014-01-21
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Last Modified: 2014-01-21
Hello,

We're switching to a hosted Exchange service and trying to determine how many accounts/mailboxes we need to purchase.

There are some accounts that we'd like to receive email, and we'd like to send email as that address, but it's not a user (something like info@domain.com) and we'd rather not purchase a mailbox for it. Is there a way to send and receive from/to an email address without it being its own mailbox/account?
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Question by:skbohler
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Qlemo earned 2000 total points
ID: 39796804
Exchange is AD based, so no, you always need an account for each mailbox.
What can be done is to use a distribution list, but that creates copies of emails. The reply-to can be changed to that "account", too, but that all is cumbersome and incomplete.
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by:skbohler
ID: 39796834
So, I could create a distribution list, and then tell Outlook to use that address when sending out?
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LVL 71

Expert Comment

by:Qlemo
ID: 39796961
No, you will have to use the "on behalf of" feature to do that. Again: I cannot recommend that approach at all!
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Author Comment

by:skbohler
ID: 39797018
I tried using the Outlook option to send from a different address. I tried it from a distribution list and I tried it from an alias. Both went out, but the ones from the distribution list were considered spam by gmail. The alias went out fine.

Why do you not recommend "on behalf of"?
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Expert Comment

by:Qlemo
ID: 39797601
For one, because there is no single point of logging read and sent emails. All happens in the users' mailboxes.
And often you see the "Mike Myers on behalf of Chackie Chan" header, which might be unwanted ;-).
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