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SBS 2011 Shared Mailbox Not Syncing

Posted on 2014-01-21
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Last Modified: 2014-01-26
I have a client with SBS 2011 Standard fully patched. I have set up a 2nd accepted domain on their server with a single user mailbox that 3 users have full managed access to. However if one user opens / reads an email it is not synchronised to the other instances of the mailbox on other users Outlook 2010 clients. Similarly if a user then marks an email as Unread it does not update on the other Outlook client instances. This behaviour is not replicated on the other accepted domain.
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Question by:octree
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by:Jeffrey Kane - TechSoEasy
ID: 39798088
I'm not really sure how you are determining, "This behaviour is not replicated on the other accepted domain."?

Having per-user read and unread status is not available on a standard mailbox in Exchange 2010.  That feature is only found on Public Folders, which could easily be set up as a shared mailbox instead.

A standard mailbox doesn't recognize who read a message - a read message is a read message.

Jeff
TechSoEasy
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octree earned 0 total points
ID: 39798114
Maybe I should explain further. It isn't that it should identify who read a message - that's pretty obvious - its whether the message is shown as read in all instances of the mailbox, which it isn't. Furthermore I have no problems marking messages as read and unread on a standard mailbox in exchange 2010.

I have subsequently solved this myself.
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by:Jeffrey Kane - TechSoEasy
ID: 39798139
Sorry, I actually read more into your question than what was there.
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Author Closing Comment

by:octree
ID: 39809835
I made the necessary changes to the mailbox configuration.
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