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Outlook cannot read registry information
I keep getting the following error when trying to open a new folder under inbox in outlook.
Outlook cannot read the registry information.
Close and restart Outlook
Reinstall Outlook
Reinstall Microsoft Exchange or other email system.
Now for what I have done so far. First, none of the above suggestions from the error work. Second, I have tried every registry fix I can find via google and none of those have worked. I have gone into the exchange store on our server and tried to fix it from there. We use roaming profiles and I tried it from a fresh machine and I have the same issue there. The only thing I know left to do is nuke my profile. Running Exchange 2003 and using Outlook 2010 on a network of about 120 users. I am the only one that I know of having this issue.
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Outlook cannot read the registry information.
Close and restart Outlook
Reinstall Outlook
Reinstall Microsoft Exchange or other email system.
Now for what I have done so far. First, none of the above suggestions from the error work. Second, I have tried every registry fix I can find via google and none of those have worked. I have gone into the exchange store on our server and tried to fix it from there. We use roaming profiles and I tried it from a fresh machine and I have the same issue there. The only thing I know left to do is nuke my profile. Running Exchange 2003 and using Outlook 2010 on a network of about 120 users. I am the only one that I know of having this issue.
Capture.PNG
ASKER
I actually did try opening on another machine and had the same issue. We don't use OWA so I didn't get to do that. This is 32 bit office and 64 bit OS.
Now, with all that being said, I finally fixed this problem and I am SO ill about it. A clean install of office fixed it for me. The ERROR says to do that but NOBODY on google said this worked for them AND it gave me the same error on another machine on our network. This just didn't make any sense to me but oh well. It is working now. I tried the most difficult things first and this fixed it. Thanks for getting back to me though dmwynne.
Now, with all that being said, I finally fixed this problem and I am SO ill about it. A clean install of office fixed it for me. The ERROR says to do that but NOBODY on google said this worked for them AND it gave me the same error on another machine on our network. This just didn't make any sense to me but oh well. It is working now. I tried the most difficult things first and this fixed it. Thanks for getting back to me though dmwynne.
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Are you running 32 or 64 bit Office?
32 or 64 bit OS?