Citrix Server IMAService will not start and MFCOM Service Stick in starting

Posted on 2014-01-21
1 Endorsement
Last Modified: 2014-01-21

I have an issue with the IMA Service not starting getting -2147483647 error while trying to start it.  I tried switching it to local system account and still will not start.  

I tried runnng: DSMAINT RecreateLHC and it completed successfully but still will not start

In the event viewer I get

Event ID 3601
Failed to load initial plugins with error IMA_RESULT_FAILURE

Event ID 3609
Failed to load plugin C:\Program Files (x86)\Citrix\System32\Citrix\IMA\SubSystems\ImaRuntimeSS.dll with error IMA_RESULT_FAILURE

Event ID 3609
Failed to load plugin C:\Program Files (x86)\Citrix\System32\Citrix\IMA\SubSystems\ImaPsSs.dll with error IMA_RESULT_FAILURE

Event ID 3989
The Citrix Presentation Server failed to connect to the Data Store. ODBC error while connecting to the database: S1000 -> [Microsoft][ODBC Microsoft Access Driver]General error Unable to open registry key 'Temporary (volatile) Jet DSN for process 0x90c Thread 0x930 DBC 0x906e54 Jet'.

I tried to do a repair and that did not work because the IMA service does not start

This is our license server I am not sure what to do.  We running presentation server 4.5

Thank you in advance
Question by:thomasm1948
  • 4

Author Comment

ID: 39798488
OK now I got the IMA service to work  and MFCOM to start but now the SMA service wont start

Author Comment

ID: 39798491
OK restarted the server and now it works afer doing a repair

Accepted Solution

thomasm1948 earned 0 total points
ID: 39798492
To resolve the issue I restored the data store

Author Closing Comment

ID: 39798493
fixed it  myself

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