Solved

Cannot import driver into SCCM 2012 RTM

Posted on 2014-01-21
5
2,311 Views
Last Modified: 2016-11-23
I am trying to import a driver needed for a Dell T1700 Workstation.   I found an article stating that the drivers in the Dell cab files do not work for booting with WinPE.  This article mentions to download drives directly from Intel using the prowinx64\pro1000\Winx64\NDIS63\E1d63x64.inf file.  

https://communities.intel.com/thread/43218

I downloaded the drivers and when I try to import them I get an error stating that the selected driver is not applicable to any supported platform.   We have SCCM 2012 RTM running on server 2008 R2.  I found some articles relating to this error message that applies to SCCM 2007  SP2 running on server 2008 SP1.  There is a hotfix available but it does not apply to the version of SCCM or server we are using.  

http://support.microsoft.com/kb/978754

Do you know what might be causing this issue for us?  

MLStev
0
Comment
Question by:DCrats
  • 2
  • 2
5 Comments
 
LVL 8

Assisted Solution

by:ozzeczek
ozzeczek earned 250 total points
ID: 39799516
Try to unpack .cab archive, then add drivers to your SCCM.

Which version of winpe do you have? You can try to download and import dell drivers for winpe

http://en.community.dell.com/techcenter/enterprise-client/w/wiki/2069.winpe-3-0-driver-cab.aspx
0
 

Author Comment

by:DCrats
ID: 39799990
We have Winpe3.0.  I did download winpe drivers from dell and imported them. I recreated the sccm boot media and when we try to image the T1700, getting and error that the driver is not valid.  That is what this article is talking about.  

https://communities.intel.com/thread/43218

That is why I tried to import the driver directly from Intel.  When doing that I am getting the error stating that the selected driver is not applicable to any supported platform.  

MLStev
0
 
LVL 8

Expert Comment

by:ozzeczek
ID: 39800023
0
 
LVL 17

Accepted Solution

by:
Mike T earned 250 total points
ID: 39897395
Hi,

You've missed out the crucial bit we need: what OS are you trying to deploy? The "driver is not applicable to any supported platform" error suggests you have Windows 7 but using Windows 8 drivers - see table below.

NDIS      OS      
5.1      XP,2003      
5.2      2003 SP2      
6.0      Vista      
6.1      Vista SP1, 2008      
6.2        W7, 2008 R2      
6.3      W8,2012      

That said the driver Dell provide supports Win7/Win 8 anyway.
You need this one i think:
 Intel Ethernet Connection I217-LM (Driver Win7/8.1 32/64-bit)
Download here

Dell do provide the enterprise driver CABs (as ozzeczek said) but i would not bother with them for this single driver. If you were starting from scratch and had no drivers there sure download it. Maybe that's what the article you found meant.

Just stick with the Intel only download.

Mike
0
 

Author Closing Comment

by:DCrats
ID: 39918172
thanks!
0

Featured Post

Free Webinar: AWS Backup & DR

Join our upcoming webinar with experts from AWS, CloudBerry Lab, and the Town of Edgartown IT to discuss best practices for simplifying online backup management and cutting costs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
This guide will walk you through the essential considerations and tech stack for building scalable websites. Know how to grow your business the smart way!
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question