I have been tasked with exporting product, customer, and pricing data from a CRM called AWARD by High Jump. I have zero experience with AWARD or High Jump and want to have a basic understanding of how exporting from this system works.
- Can this data be exported?
- If so, is it difficult/possible to get the individual files (one Customer file, one product file etc) or are we limited to a full data dump?
- What file format does it export to?
- If all this is possible, HOW do I export the data?
Please bear with me as I have yet to physically see or access the server, locally or remotely, but am responsible for having a clue about how this is done when I speak at a meeting the day after tomorrow.