Solved

Internet Explorer 11 not able to play mp4 video files

Posted on 2014-01-21
7
16,220 Views
Last Modified: 2014-02-12
I'm having a problem with internet explorer 11 playing MP4 videos that are embedded within websites.

I can play the videos in chrome no problem but in IE i see  no video, if i browse directly to the video location internet explorer will open it in Media player and the video plays fine ..

Any idea as to how i can get this to play embedded within the browser as it does within chrome ?

Any help would be great.

Thanks
0
Comment
Question by:Z1ggy
7 Comments
 
LVL 7

Expert Comment

by:dsnegi_25dec
ID: 39798682
How you are running internet its through data card ?

Can you clear temp file history & browsing history then check after that .
0
 

Author Comment

by:Z1ggy
ID: 39799289
Internet access is direct from the machine via Ethernet cable. There's no proxy or other service inbetween.

Clearing temp files makes no difference neither does resetting ie to defaults...
0
 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 39799303
Quicktime is normally used to play MP4 videos.  If you install Quicktime, it should also install a plugin in IE to play movies.  http://www.apple.com/quicktime/download/
0
Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

 
LVL 70

Expert Comment

by:Merete
ID: 39808383
If you dont want QT most of us dont just install QT alternative media player classic has these inbuilt nd will solve the mp4 video playback
http://www.free-codecs.com/download/quicktime_alternative.htm
I personally also have VLC and media player  classic BE
http://sourceforge.net/projects/mpcbe/

Otherwise if you dont want the MPC alternative you just install ffdshow with the ac3 filter then you should be set to go with anything.
http://www.videohelp.com/tools/ffdshow
http://www.videohelp.com/tools/AC3-Filter
These two plus the players are all you need to cover codecs issues, I have the QT alternative as well.
You should update your video card drivers from your manufacturer as well these all help with video playback issues.
BTW I am running Windows 7 both 32 and x64 with IE 11 and have no problems with these two codecs. It's the first thing I do when I upgrade/build my system.
Run this
HTML5 tests - video
http://www.quirksmode.org/html5/tests/video.html
0
 
LVL 70

Expert Comment

by:Merete
ID: 39834598
Ziggy any progress?
Please stick with your question
thanks
0
 

Accepted Solution

by:
Z1ggy earned 0 total points
ID: 39843395
thanks for all your advice the issue turned out to be resolved by applying the latest set of windows updates this did contain some updates for IE 11 so I can only assume that this was some sort of bug in IE with relation to its HTML5 support for embedded content.
0
 

Author Closing Comment

by:Z1ggy
ID: 39852815
resolved the issue
0

Featured Post

Gigs: Get Your Project Delivered by an Expert

Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction If you're like most people, you have occasionally made a typographical error when you're entering information into an online form.  And to your consternation, the browser remembers the error, and offers to autocomplete your future entr…
Many programs have tried to outwit PowerPoint in terms of technology and skill. These programs, however, still lack several characteristics that PowerPoint has possessed from the start. Here's why PowerPoint replacements won't entirely work for desi…
Viewers will learn how to use Macros for greater control over Rack parameters in Ableton Live. Group devices into a Rack by selecting them and pressing Command-G (Ctrl-G on PC): Control-click (Right Click on PC) a parameter to access pop-up menu, …
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question