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yahoolane

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Lotus Domino 7 - Find User

I found a users account has been hacked

Problem is I can't find the user on the system

I am looking for   jose

so I can change their password or delete
their account  I can't seem to find that short name
we always used a Longer name, not like, just a first name
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CRAK
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Have you tried the (hidden) view "($Users)"?
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Sjef Bosman
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yahoolane

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Sjef,

I dont' understand the how to fix,
this user   jose  

on my system,   I really don't want to open every profile
I have tried and still not found it.
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A few things had come to mind:
- a compromised user account,
- a public form + bot,
- spoofing,
but I wouldn't have guessed from this question that this might have been be an open relay.

I do think this emphasizes Sjefs question: what exactly made you distrust your current security and how did you come acrosse jose?

PS
No need to open every profile if you use the ($Users) view; it contains virtually every name variant of every user. If you use a secondary addressbook (directory), you may have to check that one as well!
Help me a little more about
($Users) view

what tab what menu??

I am not a open relay, I tested.

I came across Jose by catching the traffic to the smtp server when
the hack was occurring
and that was the user,  and the password was not strong.
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Then show us some Trace dump please, if you do want our assistance but don't want to show us real info from the Domino logs...
The Logs don't show much,
they don't give user logging in.

I am going to start a firewall dump again.
see who is knocking.
No, they don't give much logging info, especially not if the mails aren't relayed by the Domino server. If the mails are sent or transferred by the Domino server, there MUST be some log documents in the Mail Routing section. Applying a logical NOT(x) to the statement: if you don't see anything in the mail logs, it isn't sent by Domino!

There are things you can do:
- you can activate Mail Journalling, if you want to capture all mails, or specific mails
- check all ports on the server, to find out if there are multiple mail servers running

Sheesh, you make it very difficult for us: our hands are tied behind our backs, we're blindfolded, all we get are some bits and bobs of information... I very much dislike guessing games.
Did you perhaps only witness a login attempt? Those can be quite common. My Domino Web Server Log shows numerous attempts to gain acces through some common php/apache url's.  E.g. <host>/phpMyAdmin/scripts/setup.php. Some url's are completely 'escaped'. I wouldn't be surprised if some attempts include login attempts. 'Jose' wouln't be my 1st choise for such attempts though. ;-)
Hi there,

In order to find the root cause of this problem firstly ,You mentioned  "I found a users account has been hacked" ,,, How did you find the account was hacked ?

Best Wishes
Solved? Ok, great news, but how was it solved??
The problem has been solved.
Can you please tell us how you solved the problem??
There was no solution,

The answer was to chance the password for  everyone who's first name was jose
and that seem to fix it.

Now that does not make sense since their 'shortname' was not jose.
we use a FL Lastname format..  

So it must be some sort of bug or Feature in Lotus 7
Maybe you should set the Internet Access authentication to "Fewer name variations with higher security". It's in the Server document, Security tab, under Internet Access.