Solved

RogueKiller hangs on Checking process - dllhost.exe

Posted on 2014-01-21
13
3,203 Views
Last Modified: 2014-02-03
I am working on a computer that has been infected, this time with PUPs.  I was able to do a System Restore for before Re-markit and others downloaded.  I've run Rkill, AdwCleaner, JRT, MBAM, SAS and Hitman Pro, no big issues.  I am attempting to run RogueKiller but it hangs on Checking processes - dllhost.exe

I have run RogueKiller on this computer before with no issue.  Any ideas?
Thanks,
Mags
0
Comment
Question by:MagsMcKinley14
  • 7
  • 5
13 Comments
 
LVL 18

Accepted Solution

by:
web_tracker earned 250 total points
ID: 39799059
Try running it in safemode, or try a different download of the application. I use rogue killer often as part of the malware removal tool in the IT department at the university.  I have issues when the app froze up taking longer to scan than normal. I either tried rebooting the system or running it in safemode, or redownloading the app and trying to scan again.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 250 total points
ID: 39799304
try running sfc, or a repair; your OS looks corrupted :
http://www.sevenforums.com/tutorials/681-startup-repair.html            REPAIR
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html         SFC
0
 

Author Comment

by:MagsMcKinley14
ID: 39800374
Thanks guys...your help is always appreciated.  I will be able to access her computer in a day or so...I'll be in touch!
Mags
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:MagsMcKinley14
ID: 39816725
Hoping to get on her computer tomorrow!
0
 

Author Closing Comment

by:MagsMcKinley14
ID: 39826634
Ran sfc /scannow with no issues, ran RogueKiller in Safemode then in Normal mode. It found these issues -

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

Fixed and made sure host and proxy were good.

Her computer is running well!  Thanks guys!
Mags
0
 
LVL 92

Expert Comment

by:nobus
ID: 39827334
you should still run it in normal mode
0
 

Author Comment

by:MagsMcKinley14
ID: 39827869
Thanks nobus...as I stated above I did...the scan ran without issue.  Any other suggestions??
I appreciate all of your assistance!
Mags
0
 
LVL 92

Expert Comment

by:nobus
ID: 39827884
do i undestand you correct?  you posted 2 registry entries it found; now you say "the scan ran without issue" ???
0
 

Author Comment

by:MagsMcKinley14
ID: 39827906
Nobus maybe I am not expressing myself correctly and/or I may not be running RogueKiller correctly.

I tried running RogueKiller on her computer and it would not complete the initial scan.  I ran sfc /scannow which showed no errors.  I ran it 3 times.

I then started her computer in safe-mode, ran RogueKiller and it found then deleted two registry issues.

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> DELETED
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> DELETED

I then restarted her computer in normal mode and re-ran RogueKiller and it found no issues and the host was set correctly.

Was this done correctly?
0
 
LVL 92

Expert Comment

by:nobus
ID: 39828881
yes, and my ans  wer to that was : "you should still run it in normal mode" = Roguekiller
0
 

Author Comment

by:MagsMcKinley14
ID: 39829904
Thanks Nobus!  Your assistance and confirmation were greatly appreciated!
Mags
0
 
LVL 92

Expert Comment

by:nobus
ID: 39830038
i try to please everyone; but i don't succeed always
0
 

Author Comment

by:MagsMcKinley14
ID: 39830192
You did this time...thanks!
Mags
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
On some Windows 7 (SP1) computers, Windows Update becomes super slow even the computer is reasonably fast.  There's one solution that seemed to have worked well for me (after trying a few other suggested solutions).
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now