Cannot recreate OWA virtual directory

Posted on 2014-01-22
Medium Priority
Last Modified: 2014-01-22
HI all,

I have this SBS2011 with Exchange2010 with a missing OWA virtual directory.  It simply isn't there.

In EMC, under Server Configuration\Client Access, the Outlook Web App is blank.
If I click on "Reset Virtual Directory" I cannot see OWA.
Using the shell, I get the following errors :

[PS] C:\Windows\system32>New-OwaVirtualDirectory -InternalUrl 'https://SERVER/owa' -WebSiteName 'Default Web Site'
Creating a new session for implicit remoting of "New-OwaVirtualDirectory" command...
An error occurred while creating the IIS virtual directory 'IIS://SERVER.xxxx.local/W3SVC/1/ROOT/owa' on 'SERVER'.
    + CategoryInfo          : InvalidOperation: (SERVER\owa (Default Web Site):ADObjectId) [New-OwaVirtualDirectory], InvalidOperationException
    + FullyQualifiedErrorId : BAA4CBDB,Microsoft.Exchange.Management.SystemConfigurationTasks.NewOwaVirtualDirectory

[PS] C:\Windows\system32> New-OwaVirtualDirectory -name "owa" -WebSiteName "Default Web Site" -internalURL https://mail.xxxxx.com.au/owa -ExternalURL https://mail.xxxxx.com.au/owa
An error occurred while creating the IIS virtual directory 'IIS://SERVER.xxxxx.local/W3SVC/1/ROOT/owa' on 'SERVER'.
    + CategoryInfo          : InvalidOperation: (SERVER\owa (Default Web Site):ADObjectId) [New-OwaVirtualDirectory], InvalidOperationException
    + FullyQualifiedErrorId : BAA4CBDB,Microsoft.Exchange.Management.SystemConfigurationTasks.NewOwaVirtualDirectory

[PS] C:\Windows\system32>Get-OwaVirtualDirectory -Identity 'SERVER\Owa (Default Web Site)'
The operation couldn't be performed because object 'SERVER\Owa (Default Web Site)' couldn't be found on 'SERVER.xxxxx.local'.
    + CategoryInfo          : NotSpecified: (:) [Get-OwaVirtualDirectory], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : 4D879422,Microsoft.Exchange.Management.SystemConfigurationTasks.GetOwaVirtualDirectory

Under IIS, in \Default Web Site I cannot see OWA
Under ADSIEdit, in CN=HTTP,CN=Protocols,CN=SERVER,CN=Servers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=xxxxx,DC=local there is no OWA either.
Under IIS Metabase Explorer, under LM\W3SVC\1\ROOT there is no OWA either.

I just about ran out of commands I can throw at this server, anyone can help please ?

Question by:CBM Corporate
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
LVL 27

Expert Comment

ID: 39799316
Try reinstalling CAS

Goto Control panel--> Click exchange2010-->Click Remove
Click next and untick "Client Access..." --> Click next.
Once finished restart the server
Insert the Exchange2010 DVD
Start setup tick the "Client access.." and install again and see what happens

Author Comment

by:CBM Corporate
ID: 39799319
Mmh reinstalling the CAS role is what I was trying to avoid.  No other way ?

Accepted Solution

Mahesh Sharma earned 1000 total points
ID: 39799409
Check this, you may be facing the same issue:


    Open a command prompt.

    Type the following:

    cscript c:\inetpub\adminscripts\adsutil.vbs SET /w3svc/AppPools/Enable32BitAppOnWin64 False

    Press enter
Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more


Author Comment

by:CBM Corporate
ID: 39801877
Yeah doe that too, then an IISreset, then tried again the New-OwaVirtualDirectory again, no luck.  Error message isn't very helpful as to what is missing.  I really don't want to re-install the CAS role,. there's gotta be a way to "clean" the metadata then rebuild the VD.

Author Closing Comment

by:CBM Corporate
ID: 39801932
Finally !
I basically followed this one http://blogs.dirteam.com/blogs/davestork/archive/2010/12/23/fixing-a-broken-owa-2010-virtual-directory.aspx
- Recreate the AppPool in IIS
- Recreate the Application in IIS
- Recreate the object in ADSI Edit
- IISReset
- in EMC, reset the Virtual Directory

Tadaa :)
Thanks everyone for trying.
LVL 27

Expert Comment

ID: 39802096
Glad to know it is fixed and thanks for posting the solution

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question