I have a problem win8.1 user in the field who keeps getting malware installed on his pc (like fake antivirus 2013, Optimizer Pro v3.2, Conduit's ValueApps, MyPC Backup.)
He's surfing with IE11 and his pc is protected (if you can call it that) with the free, integrated Windows antivirus (defender or Microsoft Security Essentials, whatever you call it).
He does not have Java installed. Though I had uninstalled Adobe's PDF reader, I just discovered he had downloaded and installed it.
I think I'l like to have him surf with Chrome browser, use PDF-Xchange Viewer (instead of Adobe).
Should I switch to a different antivirus product or do none of them protect a stupid user from himself?
In this last incident, instead of going to apple.com to download itunes, he did a google search and clicked on itunes.download-new.com
HELP! What should I do!
Would getting him a MAC be reasonable? (He's a VIP and has become a terrible support burden).
Is there a solution which will protect him from himself?
I presume that even if he had a mac, he would have merely bypassed the built-in protections of only installing stuff from the mac app store.
Any thoughts would be very much appreciated,