Solved

Outlook 2011 - On My Computer Folder Restore

Posted on 2014-01-22
7
1,085 Views
Last Modified: 2014-02-04
Hello!
I have a user who has Outlook 2011 on a Mac OS X 10.6. Her current Outlook identity was corrupt and could not be rebuilt because there was not enough hard drive space. I just built her a new identity from scratch. However, in her old identity she used the "On My Computer" folders.

Is there a way to restore those folders to this new identity?

Thank you in advance!!
0
Comment
Question by:eshiram
  • 4
  • 3
7 Comments
 
LVL 7

Accepted Solution

by:
Peter Loobuyck earned 500 total points
ID: 39800433
Nope, it is on her computer... What you can do is to copy the folder 'Microsoft User Data' onto a larger drive, then create a symlink to the copied folder in de Documents folder.

Now Outlook sees the data on the external disk as the data store. Then rebuild the identity and after it is finished and found OK, delete the symlink and copy the 'Microsoft User Data' folder back to the bootdisk.
0
 

Author Comment

by:eshiram
ID: 39800527
Can I just move the User Data folder from the old identity to the new one and then open Outlook?

I cannot rebuilt Outlook. It takes up too much space on the hard drive. So, it will fail.
0
 
LVL 7

Expert Comment

by:Peter Loobuyck
ID: 39800629
If you move the Microsoft User Data to another drive you can rebuild it there.

But yes, you can move the folder as well. When you rebuild, point to that folder.
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 

Author Comment

by:eshiram
ID: 39803267
What if I delete my Exchange account, will the On My Computer still stay in that profile? In that event, I will just do an export to an olm file. Will that work?
0
 

Author Comment

by:eshiram
ID: 39803307
PeterLbk - how do I rebuild an identity from an external drive?
0
 
LVL 7

Expert Comment

by:Peter Loobuyck
ID: 39803728
As I mentioned before, copy the folder onto the external drive (or move it there). Then create an alias from that folder into your documents folder.

You can now rebuild the identity on the external disk
0
 

Author Closing Comment

by:eshiram
ID: 39834595
Thanks!!
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
This video shows where to find templates, what they are used for, and how to create and save a custom template using Microsoft Word.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now