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Outlook 2011 - On My Computer Folder Restore

Posted on 2014-01-22
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Last Modified: 2014-02-04
Hello!
I have a user who has Outlook 2011 on a Mac OS X 10.6. Her current Outlook identity was corrupt and could not be rebuilt because there was not enough hard drive space. I just built her a new identity from scratch. However, in her old identity she used the "On My Computer" folders.

Is there a way to restore those folders to this new identity?

Thank you in advance!!
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Question by:eshiram
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7 Comments
 
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Accepted Solution

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Peter Loobuyck earned 500 total points
ID: 39800433
Nope, it is on her computer... What you can do is to copy the folder 'Microsoft User Data' onto a larger drive, then create a symlink to the copied folder in de Documents folder.

Now Outlook sees the data on the external disk as the data store. Then rebuild the identity and after it is finished and found OK, delete the symlink and copy the 'Microsoft User Data' folder back to the bootdisk.
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Author Comment

by:eshiram
ID: 39800527
Can I just move the User Data folder from the old identity to the new one and then open Outlook?

I cannot rebuilt Outlook. It takes up too much space on the hard drive. So, it will fail.
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Expert Comment

by:Peter Loobuyck
ID: 39800629
If you move the Microsoft User Data to another drive you can rebuild it there.

But yes, you can move the folder as well. When you rebuild, point to that folder.
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Author Comment

by:eshiram
ID: 39803267
What if I delete my Exchange account, will the On My Computer still stay in that profile? In that event, I will just do an export to an olm file. Will that work?
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Author Comment

by:eshiram
ID: 39803307
PeterLbk - how do I rebuild an identity from an external drive?
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LVL 7

Expert Comment

by:Peter Loobuyck
ID: 39803728
As I mentioned before, copy the folder onto the external drive (or move it there). Then create an alias from that folder into your documents folder.

You can now rebuild the identity on the external disk
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Author Closing Comment

by:eshiram
ID: 39834595
Thanks!!
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