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HP t610 with HP Laserjet P1102 not working in RDC

Posted on 2014-01-22
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Last Modified: 2014-02-03
Hi,

we've recently installed 2 HP t610 thin clients with Windows embedded (7) OS. I can't get the HP Laserjet P1102 printers working when connected to the terminal server via RDC. I tried installing the drivers, which succeeds. So does printing a test page. But when connecting to the terminal server they simply don't show up. Redirecting/local resource sharing check boxes have all been checked, but no use.

Has anyone had any luck getting this type of printer to work with the t610, or am I missing something else?
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Question by:techneitsolutions
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LVL 26

Expert Comment

by:pony10us
ID: 39800119
Are you using the correct driver on the TS?  64 vs. 32? The server probably needs the 64bit driver regardless of what the client is using.
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Author Comment

by:techneitsolutions
ID: 39805815
Hi,

I've installed drivers for the HP Laserjet P1102 on the TS, which according to HP work for both 32 and 64-bit Windows. Unfortunately, this hasn't solved the problem. I'm looking for other clues to troubleshoot USB-redirected devices not working in Remote Desktop sessions, because we manage quite a few thin clients.

Any other takers?

Best regards
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Accepted Solution

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pony10us earned 500 total points
ID: 39806924
I did a search and found a similar question with an accepted answer here:

http://www.experts-exchange.com/Software/System_Utilities/Remote_Access/Q_27570646.html
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Author Closing Comment

by:techneitsolutions
ID: 39829157
Thanks, I'll give that a go. Seems to cover the same problem.
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