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Kodak I260 Scanner and Windows 7

Posted on 2014-01-22
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We have just recently upgraded to Windows 7, and have a kodak I260 scanner. however, we can't get the scanner to be acknowledged in WIndows 7.

Can anyone help?

Thanks
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Question by:Brenda D
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Joe Winograd, Fellow&MVE earned 800 total points
ID: 39800344
Hi Brenda,
The bad news with the i260 is that it is not officially supported on W7. The good news is that customers have validated that it works on W7 (SP1, 32-bit and 64-bit). Here's the statement about it at the Kodak site:


Supported – Kodak Validated
Windows 98SE
Windows ME
Windows 2000
Windows XP Pro SP2/SP3 (32-bit and 64-bit)
Windows Vista SP1 (32-bit and 64-bit)

Not Supported – Customer Validated
Windows 7 SP1(32-bit and 64-bit)

To see the above, click the Operating System Compatibility tab at this link:
http://graphics.kodak.com/docimaging/US/en/Products/Document_Scanners/Departmental/i260_Scanner/Support/Drivers_And_Downloads/index.htm

There's a W7 32-bit only procedure at the link above. If you have W7/64-bit, here's the link for the TWAIN driver that supports W7/64-bit:
http://graphics.kodak.com/DocImaging/uploadedFiles/i200_Win7_64bit.zip

Regards, Joe
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by:Brenda D
ID: 39800499
Excellent, I saw this but wasn't sure. We will give this a shot and see if it works. Thank you for your links and helpful advice. I'll post an update to you should this work.
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by:Joe Winograd, Fellow&MVE
ID: 39800514
You're welcome. Looking forward to your update. Regards, Joe
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by:Brenda D
ID: 39815765
Unfortunately we followed the steps above and still have no luck on getting this to work and the vendor does not support the product with Windows 7.
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by:Joe Winograd, Fellow&MVE
ID: 39816902
> no luck on getting this to work

Is your W7 32-bit or 64-bit?
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Expert Comment

by:Kevin Myers
ID: 41539245
I am also having the same problem with a Kodak i280 under Windows 7 64 bit.  Like the original poster, I also tried the download and procedure listed for Win 7 64 bit on Kodak's Web site.  The scanner was recognized and will scan, but the resulting images are garbled.  I tried this with 3 separate scanners on three separate machines, all with the same result.  One of them had a fresh, clean install of Windows 7, with minimal other software.  I can't figure out how anyone managed to get this to work.  BTW, the machines I tested on were all Dell Precision M6500 workstation class laptops, with lots of RAM and free disk space, and 2+ GHz i7 CPUs.
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