Kodak I260 Scanner and Windows 7

We have just recently upgraded to Windows 7, and have a kodak I260 scanner. however, we can't get the scanner to be acknowledged in WIndows 7.

Can anyone help?

Thanks
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Brenda DBusiness Systems AnalystAsked:
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Joe Winograd, Fellow&MVEDeveloperCommented:
Hi Brenda,
The bad news with the i260 is that it is not officially supported on W7. The good news is that customers have validated that it works on W7 (SP1, 32-bit and 64-bit). Here's the statement about it at the Kodak site:


Supported – Kodak Validated
Windows 98SE
Windows ME
Windows 2000
Windows XP Pro SP2/SP3 (32-bit and 64-bit)
Windows Vista SP1 (32-bit and 64-bit)

Not Supported – Customer Validated
Windows 7 SP1(32-bit and 64-bit)

To see the above, click the Operating System Compatibility tab at this link:
http://graphics.kodak.com/docimaging/US/en/Products/Document_Scanners/Departmental/i260_Scanner/Support/Drivers_And_Downloads/index.htm

There's a W7 32-bit only procedure at the link above. If you have W7/64-bit, here's the link for the TWAIN driver that supports W7/64-bit:
http://graphics.kodak.com/DocImaging/uploadedFiles/i200_Win7_64bit.zip

Regards, Joe
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Brenda DBusiness Systems AnalystAuthor Commented:
Excellent, I saw this but wasn't sure. We will give this a shot and see if it works. Thank you for your links and helpful advice. I'll post an update to you should this work.
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Joe Winograd, Fellow&MVEDeveloperCommented:
You're welcome. Looking forward to your update. Regards, Joe
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Brenda DBusiness Systems AnalystAuthor Commented:
Unfortunately we followed the steps above and still have no luck on getting this to work and the vendor does not support the product with Windows 7.
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Joe Winograd, Fellow&MVEDeveloperCommented:
> no luck on getting this to work

Is your W7 32-bit or 64-bit?
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Kevin MyersConsulting EngineerCommented:
I am also having the same problem with a Kodak i280 under Windows 7 64 bit.  Like the original poster, I also tried the download and procedure listed for Win 7 64 bit on Kodak's Web site.  The scanner was recognized and will scan, but the resulting images are garbled.  I tried this with 3 separate scanners on three separate machines, all with the same result.  One of them had a fresh, clean install of Windows 7, with minimal other software.  I can't figure out how anyone managed to get this to work.  BTW, the machines I tested on were all Dell Precision M6500 workstation class laptops, with lots of RAM and free disk space, and 2+ GHz i7 CPUs.
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