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Send HTML Email With Secure Content

Posted on 2014-01-22
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Last Modified: 2014-01-22
Hello.
I am sending HTML emails with images sourced from my ftp server. When the emails are opened, users may be prompted with "do you want to view only the webpage content that was delivered securely". If click Yes, then the image does not display. What can I change to allow the image to display properly?
Thank you.
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Question by:chantalcookware
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3 Comments
 
LVL 58

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Gary earned 250 total points
ID: 39800220
Then the image must be using http and not https.
Are we talking about emails or webpages here?
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LVL 53

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by:Scott Fell, EE MVE
Scott Fell,  EE MVE earned 250 total points
ID: 39800246
You probably do not have the images referenced properly.  A common mistake in html email is using relative links to images and files.  If you have code like <img src="../images/myimage.jpg"> that will work on your webserver, but the email does not know where that is.  Make sure your links are full like <img src="https://www.mydomain.com/images/myimage.jpg">
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Expert Comment

by:AlexPace
ID: 39800277
If you use a "protocol relative" URL then you don't have to know in advance if the file is downloaded with SSL.  Where you have something like this:
<img src="http://www.myserver.com/images/logo.gif">
Try without the protocol specifier like this instead:
<img src="//www.myserver.com/images/logo.gif">


ps: I'm assuming the mention of the FTP server is not relevant and that your email doesn't have something like this:
<img src="ftp://user:password@ftp.myserver.com//images/logo.gif">
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