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Why do I have this error?

Posted on 2014-01-22
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Last Modified: 2014-01-28
I try to make changes to the online system for Office 365 and it gives me this message all the time about the on site premise system being used. BUT when I go to the on site premise dirsync or exchange server the options do not exist since the user or group are already migrated. Very frustrating system when it comes to trying to manage users and distribution groups. Where do I go to manage this users or groups when this error comes up?
OFFICE365ERROR.gif
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Question by:TabDB
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5 Comments
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 39800473
I believe this may be caused by 1 way replicaiton where the user is making modifications on the cloud side and it is not updating your AD on-prem. Take a look at the following link for more details on how to correct this issue.

Distribution Group Creation Office 365

Will.
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LVL 43

Expert Comment

by:Vasil Michev (MVP)
ID: 39800736
Here is how to do update it:

http://support.microsoft.com/kb/2417592

Create all new DGs directly in the cloud to avoid such issues.
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Author Comment

by:TabDB
ID: 39803250
The issue is that I cannot manage the groups whether it be onsite or in the cloud. The online system throws the error saying I need to manage from the on premise but then the same group on premise is greyed out and will not let you add users or remove. Something is not ticking here.
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Accepted Solution

by:
TabDB earned 0 total points
ID: 39803335
Figured out that I needed to access the Exchange server on premise and right click the groups and set them for "Mail-Enabled Universal Distribution Group". Once I did this I was able to manage them and then performed a sync to online system and all worked. Problem solved.
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Author Closing Comment

by:TabDB
ID: 39814537
Solution solved
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