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Exchange 2010 - Send on Behalf oF

Posted on 2014-01-22
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Last Modified: 2014-01-30
Hey Team

I am working on an issue with "Send on Behalf of", the permissions have been granted and it is working, however the user wants to be able to do the following: (And only the following)

1) Click on the inbox of her manager (In outlook), She has full access permissions for his box.
2) Send a message, from his Inbox.
3) Have the message she just sent show up as "Sent on behalf of" - without having to select the from field.

Any ideas?

Robert
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Question by:castellansolutions
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12 Comments
 
LVL 6

Author Comment

by:castellansolutions
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Sorry, If she sends a new email and selects the from field, then looks up her manager, it works as expected and the email is "Sent on behalf of"

Robert
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Expert Comment

by:EEhotline
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I don't think there is a way to do that. I'd like to know too
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Expert Comment

by:Jamie McKillop
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Hello,

This is not possible. You need to select the other mailbox in the from field, otherwise Outlook sends as the primary mailbox.

-JJ
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by:castellansolutions
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jjmck,

That's what I thought to. But the user and another completely different user both swear that they did it the way I have asked about before. (As in last week).

Robert
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by:Jamie McKillop
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They are mistaken.

-JJ
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by:Simon Butler (Sembee)
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I have to disagree about being mistaken.
You do need to have the from field open, but if you add the second mailbox as an additional ACCOUNT (so go through the new account wizard) then selecting the Inbox and choosing new message has the from field already completed.

I have just checked on Outlook 2010 and it does indeed work that way.

Simon.
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Expert Comment

by:Jamie McKillop
Comment Utility
Simon,

I can't reproduce what you are seeing. I have added the second account and the From field is visible but it still defaults to my mailbox in the From field. I'm not saying you are incorrect just that for what ever reason my setup isn't working the same.

-JJ
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Accepted Solution

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Simon Butler (Sembee) earned 500 total points
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It works here. Fully patched Exchange server and Outlook client.
The important thing is to add as an additional ACCOUNT, not an ADDITIONAL mailbox.

Although reading back - it is Send on Behalf of, not Send As permissions being used. I only use Send As, as Send On behalf of is dependant on the remote client so isn't something I tend to recommend. I don't know if that has any bearing, because I haven't tried it with Send on Behalf of.

Simon.
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by:castellansolutions
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Ahh.... Simon you are wise. Ok. do I need adjust any other permissions?

Thanks,
Robert
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LVL 6

Author Comment

by:castellansolutions
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Simon, I cant seem to email you diretly from EE. Can you take a look at this question here for me:

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_28346900.html


Normally I wouldn't ask but the client hit me with this today! I am pretty sure I have it right....
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Expert Comment

by:Simon Butler (Sembee)
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You shouldn't need any other permissions. Full mailbox and either Send As or Send on Behalf of. No others.

Simon.
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Author Closing Comment

by:castellansolutions
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This  seemed to work but you have to watch out for it sending as instead of sending on behalf of.
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