How to diagnose and repair Windows 7 registry
Hello,
I tried a demo version of this software and then bought a license and pasted in the registration key.
The problem is, each time I start the program to practice, it tells me that my evaluation period is over and I must purchase a license, which I have already done. This occurs each time I run the software so I contacted the vendor about it and he gave me a new registration key to try but the same thing keeps happening.
The vendor thinks that there may be some issue with my registry and it is failing to store the key.
I'm running Windows 7 Pro, and I have only one user account. My computer is in a residential setting so no IT admins blocking software installations.
He is still trying to figure out what may be causing the issue on his side but I'd also like to see if there is something amiss on my end.
I'm basically looking for help to see if there is a problem with my registry that won't allow the registration key to be stored and if so, the steps to repair the registry.
Thanks,
Ana
I tried a demo version of this software and then bought a license and pasted in the registration key.
The problem is, each time I start the program to practice, it tells me that my evaluation period is over and I must purchase a license, which I have already done. This occurs each time I run the software so I contacted the vendor about it and he gave me a new registration key to try but the same thing keeps happening.
The vendor thinks that there may be some issue with my registry and it is failing to store the key.
I'm running Windows 7 Pro, and I have only one user account. My computer is in a residential setting so no IT admins blocking software installations.
He is still trying to figure out what may be causing the issue on his side but I'd also like to see if there is something amiss on my end.
I'm basically looking for help to see if there is a problem with my registry that won't allow the registration key to be stored and if so, the steps to repair the registry.
Thanks,
Ana
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Hmm.
In which case I suggest you are going to have to follow Olemo's advice up above https://www.experts-exchange.com/questions/28345487/How-to-diagnose-and-repair-Windows-7-registry.html?anchorAnswerId=39800906#a39800906
And just check the date and time of the computer in case that has gone haywire.
In which case I suggest you are going to have to follow Olemo's advice up above https://www.experts-exchange.com/questions/28345487/How-to-diagnose-and-repair-Windows-7-registry.html?anchorAnswerId=39800906#a39800906
And just check the date and time of the computer in case that has gone haywire.
ASKER
Thank you both for your comments and suggestions
Best,
Ana
Best,
Ana
ASKER
Thanks for your input. I have only the one user account and it has always been set to administrator. So the program was installed and then the license key applied in administrator mode. This is the only instance of this kind that I have ever experienced. Never had this happen in XP or with any other program in 7.
Ana