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wireless routers

I am using a Rogers (ISP) modem connected to a DLink Wireless router.  One computer in our home connected by ethernet is working well with internet activity.  The other computer, with a wireless adapter, can see and connect to my neighbour's SSID.  However, when I try to connect to my wireless network SSID it will not connect...also it does not ask me for a wireless encryption password and therefore I am not able to get an IP address and be connected to the internet.  I have tried connecting an ethernet cable to this DLink wireless router and it will not connect that way either...it only gives me local access.  What might I do to try to solve this problem?
Thanks,
capreol
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capreol
Asked:
capreol
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2 Solutions
 
VitaltechCommented:
What model is your D-Link router?
What kind of encryption are you using for your wireless (WEP/WPA/WPA-2)?
What is the wireless card model and does it support the type of encryption that you are using on your router?
Is this a replacement router/have you used this same SSID/password combination in your home before and if so, you may need to simply go to your Network and Sharing Center - Manage Wireless Networks / Remove your old wireless network that is listed and it should ask for your password again.
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NiabingiCommented:
check the network adapter TCP/IP settings, make sure that you do not have a static address from your neighbour's router.
also you open a command prompt and type

ipconfig /flushdns
ipconfig /release
ipconfig /renew
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JohnBusiness Consultant (Owner)Commented:
I use that ISP, have a Cisco RV220W wireless router and my computer, iPhones and family members' computers all connect with no issue. It is not likely an ISP problem.

On the problem computer, reset TCP/IP (because you said Ethernet did not work):

Open cmd.exe with Run as Administrator:  netsh int ip reset c:\resetlog.txt

Then, delete your wireless profile (and the one for your neighbour).  Restart and test.

The D-Link may not be compatible. I see that a lot. That would mean a new router.

.... Thinkpads_User
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Mike RoeCommented:
Malware that takes over the tcp/ip settings and internet setting.  Run malwarebytes.org and see what happens

Mike
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Darr247Commented:
Though no operating system was ever stated...
Win7 and higher's netsh command does not offer an "ip" interface.
(e.g. run netsh int /? )

So, the commands to run (from an Administrator: Command Prompt window) in Win7, 8 and 8.1, to reset the TCP stacks, should be

netsh int ipv4 reset %homepath%\Desktop\IPv4reset.txt
and
netsh int ipv6 reset %homepath%\Desktop\IPv6reset.txt
then reboot and try the connection again.
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naderzCommented:
If you connect the computer that is not working to where the computer that is working, does that allow connectivity to the Internet?

Sounds like you may not have the D-Link setup correctly for Wireless and other connectivity. Did you set that up or someone assist you? How comfortable are you with configuring the D-Link?
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capreolAuthor Commented:
I am returning to the home where this problem is located on Wednesday of this week.  Thanks a lot for all of your good assistance and recommended trouble shooting.  When I solve the problem on Wednesday I will award the points in a fair manner.  Thanks very much.
capreol
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JohnBusiness Consultant (Owner)Commented:
@capreol - Thanks and I was happy to help.

.... Thinkpads_User
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capreolAuthor Commented:
Thanks for your help.  Much appreciated!  
capreol
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NiabingiCommented:
you are welocome, no problem.
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