Windows can not communicate with printers
Posted on 2014-01-22
I'm trying to resolve a printer communication error.
2 Dell desktops & 2 Dell printers.
Windows 7 desktop can't communicate with a Dell V313w USB printer.
Windows Vista desktop can't communicate with a Dell V305 USB printer.
>Already tried uninstalling, restarting PC's, & reinstalling both printers, and updating drivers to the latest from the Dell website.
>Swapped out cables for known good cables on both.
>USB ports are working properly as the mouse, kb, 1 wireless dongle, all working fine. I even connected my USB thumb drive & its window came up fine.
>Unplugged printers, uninstalled printers, rebooted, plugged printers back into PC, & Windows found & installed them.
>Tried to run utility to check cartridge ink level. It told me it couldn't check level due to a communication problem with printer. (well duh)
Basically either trying to print a test page or a document or anything, they go thru the motions, then come back with the error message that there is a communication problem with the printer.
I'm running out of ideas. I am going to take a printer I know is working fine & connect it to each one, install it & try to print to see if another brand will work.
Does anyone else have any suggestions??