iPhone overage due to Exchange message stuck in outbox
Posted on 2014-01-22
have seen lots of posts about mail messages stuck in Outbox, and how the easiest way to remove it is to go into Airplane mode and then delete it etc.
Anyone know an actual root cause? Thiis is causing us grief petty regularly, with users going over their monthly data limit and racking up excess charges.
Anyone know any (hacks even) to either stop the issue from occurring, or forcing the phone to abandon a send after a set number of retries?
Telco keeps telling me "other clients do not have the issue" so am hoping its something we've missed.
Exchange 2007 SP3 (rollup8), most of the iPhone fleet are 6.1.x or 7.0.4